Woolworths Supermarket Employee Reviews

Job is good in the sense that it keeps you busy, and most staff members work hard. However, the store suffers from a massive issue or understaffing and the deli cops it hard as a result. Nothing has been done to rectify it within the last year unfortunately.

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Productive and good place to learn

Customer Service Representative (Current Employee) - Melbourne VIC - 8 June 2023

Nice place to start a career after a long break . Team member and my Manager is very supportive at all the time . Hardest part when you have a face a rude customer.

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Woolworths Supermarket insights

Based on 196 survey responses

Areas for improvement

Sense of belonging
Ability to meet personal goals
Overall satisfaction

Disappointing as was not given enough hours so had to find other work

Night Fill Team Member (Former Employee) - Coolbellup WA - 8 June 2023

What is the best part of working at the company?Coworkers are easy going and there are plenty of different roles.What is the most stressful part about working at the company?Not getting enough hours and been casualWhat is the work environment and culture like at the company?The work environment is fair . A lòt of pressure as not enough staffWhat is a typical day like for you at the company?Nightfill began late afternoon. Very physically demanding. Unpacking pallets until about 11pm

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fun workplace has its challenges

Produce Team Member (Former Employee) - Lilydale VIC - 7 June 2023

average pay and not too difficult but can be tough to deal with the stresses. It provides you with plenty of different skills which can be applied in different places

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productive and fun

Customer Service Representative (Former Employee) - St Kilda VIC - 1 June 2023

great and fun place to work. management was helpful. great work life balance and pay is also pretty standard. Iwould not recommend working full time though

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Exploitative from top down

Retail Assistant (Former Employee) - Melbourne VIC - 31 May 2023

Everyone is miserable. Not paid enough to deal with customers. Upper management are horrible to management who pass it on to employees. Lack of basic resources creates unnecessary rivalries between departments.

Pros

Staff discount

Cons

Poor management

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Ok workplace

Cashier/Customer Service (Former Employee) - Sylvania NSW - 31 May 2023

Staff were all friendly and good training. They really push blackout periods I.e- no taking leave over busy periods. If I had known this I wouldn’t have taken the position.

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Good part time low effort

Team Member (Former Employee) - Melbourne VIC - 28 May 2023

Job is not too difficult and is relatively flexible. Stocking shelves all day may get tiring but you are never really pushed. Management have their days but most of the time they're ok.

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Supportive coworkers and nice working place

Team Member (Current Employee) - Melbourne VIC - 27 May 2023

The team lead really makes a huge difference for the team environment. Overall a very nice and comfortable place to work. The staff room is always well-decorated and lovely.

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There are great people that make the business ok

Store Manager (Former Employee) - Illawarra NSW - 27 May 2023

What is the best part of working at the company?When the day is over and some great peopleWhat is the most stressful part about working at the company?Every single moment of every day What is the work environment and culture like at the company?Toxic, soul destroying and destruction of your mental healthWhat is a typical day like for you at the company?Overworked and understaffed and underpaid

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it’s mediocre

Woolworths Team Member (Current Employee) - Tweed Heads NSW - 27 May 2023

i can see myself working here for ages but on the other hand there’s probably something better for me. i like most of the people i work with but some are a nightmare

Pros

chill, break room food, surveys to make it better

Cons

don’t act on surveys, don’t listen to availability, managers can be really mean

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Good first job.

Team Member (Former Employee) - Eltham VIC - 26 May 2023

Not much to say, worked fine for me in high school. Management was eh but location and culture were nice. Pay and hours were fine for what the job was.

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An easy to get along with or team members

Customer Service Team Member (Current Employee) - New South Wales - 26 May 2023

What is the best part of working at the company?The friendly team and the flexible work hoursWhat is the most stressful part about working at the company?Not much I enjoy my job with WoolworthsWhat is the work environment and culture like at the company?Friendly and their culture at the company is goodWhat is a typical day like for you at the company?Pretty easy to work with and laid back but efficient

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Good people but bad pay

fronteam member (Former Employee) - Brisbane South QLD - 24 May 2023

Good people but repetitive. Good for experience especially anyone looking for their 1st job. Not good pay though, for anyone under 18. The management was also very good and always very friendly.

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Worst Company to work for

Cashier/Customer Service (Former Employee) - Noosa QLD - 23 May 2023

The overall atmosphere of this company is awful. the managers and team leaders do not care about you or your interests. I was refused to be trained at a self-serve station after working there for a year even though new staff were trained instantly. The customers always have something to say and expect respect as soon as you scan the first item, you only got a 15-minute break, unless you worked 8-hour shifts then it would be 30 minutes. Being in Noosa, this store is very busy 24/7 and it was honestly the worst job I've ever had.

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Not the greatest but what job is

Woolworths Team Member (Current Employee) - Parramatta NSW - 23 May 2023

Woolworths is decent don’t get me wrong but it isn’t great. If you’re under 18 I would not recommend you working at Woolworths unless you’re there for spare change which sure that’s good, money is money but it isn’t worth the extra labour and roles you’ll take on. The pay is not worth it unless you’re a casual and over 18, even then it isn’t worth it unless you have another job. Once you hit 18+ and are a casual don’t be shocked when you notice your shifts getting reduced, they’re incredibly cheap. If you’re part time you’re ensured shifts but if you’re casual good luck. Woolworths is good to have for experience on your resume as a beginner in the workforce but that’s about it. Or if you’re needing to get back to work and need some extra cash that’s all about what it’s good for. A lot of the time you’ll be needing to teach yourself how to do things or if they do teach you it’ll be a half job and then you’re supposed to know how to do it all. I guess that’s the way of many workplaces but it’s something that definitely needs to be changed. Specifically within this store what I don’t like is when you say no to ANYTHING they automatically will not like you, treat you differently or give you a smug look. However I will say once you start getting along with people in your team it is easy to develop a sort of relationship with them, that is one thing I’ll say that I like about this store to an extent.I’d rather not say what exact store this is, but it is around the Parramatta/Greater Western Sydney area if that helps with your decision of whether or not you’d like to work with Woolworths.

Pros

Experience

Cons

Almost everything

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Great entry level start

Sales Assistant (Former Employee) - Sydney NSW - 22 May 2023

Fun working with a teamLearn a lot about customer service in a fast-paced environmentHours not always ideal, lots of weekends and nights but that's to be expected

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Okay

Bakery Assistant (Former Employee) - Sydney NSW - 22 May 2023

It was okay - the best part of working there was your co-workers.Management always cut hours meaning the workload was high with too few staff. Be prepared for customers to ask if the bread they watched a baker just take out of the oven, is baked fresh today.

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Bad

Cashier/Customer Service (Former Employee) - Warwick WA - 21 May 2023

Not good to work for. Pay is not great. Managers are rude and abusive. No career opportunities. Facilities are not nice. I don’t know what else I can say

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Boring

Front End Cashier (Former Employee) - Oakleigh South VIC - 21 May 2023

it was often very busy, which meant it was very tiring and repetitive work. boring place to work at- can't really talk to coworkers when working at front end

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tiring experience

Supervisor (Former Employee) - Melbourne VIC - 19 May 2023

i was at a store where it was constantly very understaffed, ive had to do 2-3 peoples jobs at the same time, i felt like i was getting underpaid. So it was very easy to get burnt out as the pay was not very rewarding. a lot of my coworkers liked slacking off, and it was a pain to always pick up their slack, managment dont say anything about it.

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