Woolworths Supermarket Employee Reviews

working there for a while, pretty good staff crew, management was rather poor but had definitely improved over the years. would recommend as a good starting job i guess

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Productive but no equality

Customer service (Former Employee) - Cape Town, Western Cape - 6 December 2023

Disrespectful staff membersUnethical management Inconsistent management and staff members Great customers Exceptional customer service No equalityYou get to learn a lot from external customersCompany trainings also play a big roleWellness days

Pros

You get to meet incredible customers.

Cons

Unethical behaviour from both the staff and management

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Woolworths Supermarket insights

Based on 319 survey responses

Areas for improvement

Sense of belonging
Ability to meet personal goals
Energising work tasks

Great workplace

Customer Service (Former Employee) - Beenleigh QLD - 6 December 2023

Great place to work, just a bad area with high school students always trying to shoplift.Other than that good management and everyone is super helpful :)

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Good Workplace, Higher management lacks in-store vision

Customer Service Manager (Current Employee) - Adelaide SA - 5 December 2023

Woolworths at a base is a great place to work with flexible hours, easy work for the most part. However, with hours being cut and jobs being the same if not needing more work to be done with new processes and having to roster with lack of hours makes the job more stressful and harder to complete. The hours given are the exact amount of hours that a person needs to finish the job. Nothing is taken into factor such as something going wrong, slower new workers, someone calling in sick. The hours give no leniency for mistakes which makes the workplace hard to function at a good place and consistently getting behind on work with no time to catch up due to budget problems.

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Uncomfortable first day at work!

Team Member (Current Employee) - Tweed Heads NSW - 5 December 2023

Workplace environment is great but I really appreciate a supervisor or a buddy to come over and show me the rope’s a bit more, staff are friendly but they seem to show lack of interest in showing the new employee’s on what to do and I barely seen any managers on sight so it seems like fend for yourself situation.

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fine. improvements can be made

Team Member (Part Time) (Former Employee) - Corio VIC - 4 December 2023

fine, management could be better organised. good place for first time job for youth, however pay increases as workers get older should be greater than they are

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Flexible and good team environment

Team Member (Casual) (Current Employee) - WA - 4 December 2023

Good place to work for students in high school as the hours are flexible. There is a strong sense of community and you are made to feel apart of the team.

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Good first job

Customer Service (Current Employee) - Raymond Terrace NSW - 3 December 2023

Good place for a first job with pretty good pay. Worst part is not getting any shifts for ages or just getting 3 hour shifts. As well as always getting asked to come in asap.

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It is productive but no fun working.

Night Fill Team Member (Current Employee) - Western Australia - 1 December 2023

The management is very poor and kinda biased with decision making. The employees are very good except for the management team. The hardest part of the job is by working after signing off from WorkJam.

Pros

No break

Cons

Short shifts (max of 4 hours)

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Good money, toxic workplace

Good money, toxic workplace (Current Employee) - Wagga Wagga NSW - 1 December 2023

Group manager plays favourites with career progressions going to the favourite staff members while the rest of us suffer. Money is good but not worth the mental trauma

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Fun to work

Member (Former Employee) - Waurn Ponds VIC - 1 December 2023

It has a Good management and have a typical daily routine, learned a good customer service while working at and having many perks being a member of woolworth

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Horrible

Front End Cashier (Former Employee) - Morayfield QLD - 29 November 2023

Bad management , bad pay , bad hours .No one really cares how you feel as long as you show up and do your job. Management doesn’t really care for the abuse you take either.

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People are fun, customers can be tough

Front End Assistant Manager (Former Employee) - Doncaster VIC - 28 November 2023

Customers can be tough to deal with but overall work was fun. If you have the right people around you, you can get through anything. Also the management wasn't amazing, the staff members were all so loving and we were like a family

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A little all over the place

Team Member (Current Employee) - Bendigo VIC - 28 November 2023

What can I say about working here... well, they'll tell you they are "flexible" but in reality, not so much. Don't bother putting your availability in with them unless you like to be rostered on when you've stated you're unavailable. I've had a a few sneaky shifts added to my roster without my consent. We've had so many manager changes in the last 3 months, it's getting ridiculous. I've also been asked if I could come in AFTER handing in a medical certificate (by 2 different managers on the same day). The only thing I like about this job are my fellow colleagues. Easy to get along with and super friendly. This is just at my store, though. Not sure if other stores are better, the same or worse.

Pros

Penalty rates, friendly co-workers

Cons

Management, rosters, communication between staff and managers

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Woolworths can be a great place to work depending on the team commitments and the management

Team Member (Current Employee) - Booval QLD - 27 November 2023

I’ve learned a lot working for Woolworths, there’s ability to grow and excel, as long as you have a good team and management. It’s a gray place to work

Pros

Snack provided, team discount

Cons

Hours due to change

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It was awesome working for Woolies, would do so again if I get another chance.

Sales Assistant (Former Employee) - Knysna, Western Cape - 27 November 2023

What is the best part of working at the company?To meet new people, and satisfy my customers shopping need. What is the most stressful part about working at the company?During covid when you can't see each other's faces, everybody wore masks. What is the work environment and culture like at the company?If you know you're job, every thing should be going smooth. What is a typical day like for you at the company?Tidy Department, fittingroom duty, assisting customers, bringing out stock, merchandising in FOH.

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You’re not there to win friends and influence people there 2 Work

Night Filler (Current Employee) - New South Wales - 26 November 2023

What is the best part of working at the company?Just to be part of a team was a great thing hard work but rewarding What is the most stressful part about working at the company?Having a child at home why I’m at work night fill 3 pm till 12 pm wasn’t ezy What is the work environment and culture like at the company?Not good cut throat lots of back stabbing Management with no ideaWhat is a typical day like for you at the company?Get in get it done and keep the speed up a box a minute just do the job your being payed for minimum fuss

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Friendly Store

Personal Shopper (Current Employee) - Springfield QLD - 26 November 2023

From my experience, everyone in the store is super easy to work with and makes the stresses and expectations placed on your department that bit more bearable. Co-workers are friendly and supportive.

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Fun work place

Assistant (Former Employee) - Century City, Western Cape - 25 November 2023

Fun work place to work management have care for workers,benefits are good also transport for late shift is provided plus the salary is good also there's growth

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Productiveness from hard working people making them unhappy while lazy staff run around

Brands ambasodor (Former Employee) - Somerset Mall - 24 November 2023

What is the best part of working at the company?The best part is your work yourseĺf to death and never get noticed What is the most stressful part about working at the company?The manager running after hard working staff and leaving lazy staff to stand aroundWhat is the work environment and culture like at the company?Toxic if your manager has favourites,Culture is tje working will be working and the lazy will be more lazyWhat is a typical day like for you at the company?Manager loads of lotts of tasks on working people and lazy ones stand around chit chatting whole day

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Ok

Checkout Operator (Former Employee) - Marsden QLD - 23 November 2023

Ok place to work.Pay not good. Management ok.Not enough hours.Other staff friendly.Night fill is good.Need more staff to cover shifts.Close self serve

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