3.8 out of 5 stars.
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Woolworths Supermarket Employee Reviews in Townsville QLD

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Townsville QLD47 reviews

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3.6Work–Life Balance

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not too bad

Indeed Featured review

The most useful review selected by Indeed
its a work what do you expect for really tired and, and not pay too high sometime they pay late. but overall it was a good working experience. If I was you right now who looking for a job ( student who wanna make some money himself) I still choose it.
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Ambiente di lavoro piacevole

Esperienza positiva , i capi ti lasciano fare il tuo lavoro, pagato puntualmente e paga abbastanza buona, orari stabiliti, io avevo domenica e lunedì liberi
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Jobs at Woolworths Supermarket

in Townsville QLD
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Great place for a first job or a career, money is decent considering you don't require higher education. Hours and wages have been trimmed a lot over the years and there's no room for any slack
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Draining workplace.

I’ve worked here for over 10 years and it continually gets worse. If you miss high school drama, and like listening to everyone talk badly behind everyone else’s back, then this is the job for you.


It’s not a hard job, as long as it’s not understaffed.


You’ve got to suck up big time if you want to get anywhere.
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Good first job

It is a good job for your first job, very flexible with shifts. They offer a lot of shifts to you, so it’s easy to get enough hours to pay for your bills.




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Woolworths Supermarket insights

Based on 315 survey responses
Areas for improvement
  • Sense of belonging
  • Ability to meet personal goals
  • Energising work tasks

Management is a hit or miss

Management was a problem for me - they’d constantly guilt-trip me into working overtime all the time. It got to the point where they’d beg for me to stay back or bag an additional shift every. single. shift I was there. Eventually, I put my foot down and began to say no to some shifts and yes, as expected, they ended up dropping the sweet & desperate act and became so rude & unappreciative.


free lunches, generally good team


unappreciated when trying to maintain a work-life-study balance
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Nice place

I am almost 3 years work at Woolworths. As immigrant with English my second language, it’s challenging for me to adapt every new thing at the store. Early first month, I didn’t have enough hour, so I asked my manager for more work hour. Then she put more hours and then now I am part time permanent. I am so grateful have a great team at deli. They’re all accepting my as they’re team and family. Not always smooth but we are good team.Thank you Woolworths for opportunity for me as your team work.


Every Christmas, Easter and Mother’s Day always get chocolate 🍫… so appreciate about these.
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Fun workplace

just depends on your department, but overall it was good. When starting out it was a bit difficult but once you get the hang of it and if you have good teammates and managers then it’s pretty worth it
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Great place to work n terrific team

Great place to work n terrific team do need to train on store team a bit more, make our job fun I have a great team I work with and great manager . The branch manager is very good too great to work with.


Underanding tesm


Need long hour shifts as makes day better and goes real quick
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Fun environment to work in the staff are very helpful and friendly

Woolworths is a great place to work has long has you have a great team it will make working for Woolworths easier and It's all about the Customer service keeping our community feed and happy and Woolworths is a great career choice.
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Really enjoyed working for the company

Started off doing customer service for three years before being offered a apprenticeship. Completed my apprenticeship early with the help of management. Due to woolworths meat going pre pack most butchers including myself were made redundant.
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My review on Woolworths

Woolworths as a job is fast paced, stressful at times and customers can be a bit hard on you at times. Work teams are great at times but can also slack off while you are working hard. Management can be a little slack also and not give the best possible leadership as they should be. My overall review on my experience was great and you can learn a lot to make you a more effective worker.
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Happy Place

Perfect job to increase customer care skills. flexible with hours, however get called into work almost every second day. Easy job, however isn't the best pay.
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productive and fun

workplace was strict and productive. definitely a good starter job if you are looking for a retail style job. fast pace environment management is awesome. learned a lot about cash handling and security.
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Loved working for Woolworths

One of the best experiences I had working for them. They really looked after . Woolworths is a company that cares for its people. I liked how they accommodated me with my studies at University.
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good work environment and staff

the staff and manager I worked with were good can't really talk about the salary as I only did work experience though school. most of what i did during my work experience was restocking shelfs and occasionally helping out customers.
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Seek employment else where

Company pays well but has lost touch with its staff. You do not feel like a valued employee but just a number. The is no life/work balance once you are on Salary. IT is made very clear that if you don't do the hours or the state roster then you can leave. It's about what the business needs not the Staff member. Salary staff are constantly threatened with losing their job.


Pays well


Long hours, not work/life balance.
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very challenging workplace

This job required patience and toleration for many different types of people and their backgrounds, beliefs etc. You need to be effective in your roll for things to run smoothly. Most of the people you work with are very enjoyable and bubbly people, the customers (most of them), are also very bubbly and chatty, which makes your shift easier to get through on a busy day.


meeting new people


standing on your feet for long hours
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Very enjoyable people to work with.

Everyday was always a different day, I always enjoyed having conversations with our customer's. I have learnt a lot about team work and always looking out for others.
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Great first job

Was the greatest first job I could ask for. Great hours, great staff, great pay! Was the most convenient job I could have asked for, close to home, and close to school. I would recommend this job to any friend.
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an easy place to work with a great work place enviroment

typical shift is fast paced with various jobs from cleaning to customer service questions, I have learnt to multi skill and management are very supportive to developing your interest in gaining new skills. they provide a great work place environment the hardest part of the job is leaving at the end of your shift. the most enjoyable part of the job is seeing all the public that enjoy using this service.
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Overall rating

Based on 5,560 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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