3.8 out of 5 stars.
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Woolworths Supermarket Employee Reviews for Deli Associate

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Deli Associate256 reviews
Australia256 reviews

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3.6Work–Life Balance

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Fun and enjoyable though it is understaffed and is suffering as a result need at least 3 people to finish closing in time due to the shear scale of jobs needed to be completed while serving customers at the same time
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Very stressful

I only give 3 stars because the managers try to listen but however I believe the staff and cost cutting is an upper management issue that angers alot of Deli workers as you are forced to close the entire deli down in 3 hours which is impractical, I was already struggling enough to get the jobs done but then they cut my finish time down by half an hour adding even more pressure to finish closing down, they also removed having an extra worker in the deli which is a complete joke because upper management has zero idea of just how much stress they’re putting their workers through because they have zero idea of the amount of tasks they have to complete in an impractical short amount of time and when the Assistant store manager and store manager speak to you it’s just “we can’t do that, but if you need help just call for someone” which would be great advice except for the fact that when I actually need help, nobody who is trained has been rostered on in the store so I’m left to do it all myself (managers do help but I think the issues are above their power). I’m glad to read that I’m not the only one getting so angry with all these changes, nobody likes these changes, but yet woolworths acts like they have their employees at the centre of their care when making these choices but they do not. I’ve discussed this problem more times than I can count fingers on both hands.I used to like working here and would have given 5 stars 3 years ago… But that’s when I was being listened to..
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Productive and fun to work

The deli department and store manager are very friendly, all work together. No stress at all. I always enjoy working with team members. Learning new things from time to time and even cross-department training.
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A secure job

Worked here for over 11 years and felt valued as a worker in my time there. Was given part time contract as were nearly all staff but that has probably changed now (I left in 2019). Cons in hindsight that I didn't realize at the time as I had no other job to compare it to are the fairly low hourly rate, and I worked really hard as well so it's a bit regretful to realise now I could've made much more money doing far less work instead for ten years.
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woolworths are only ever concerned about cutting hours and making the most profit. consistently understaffed during peak hours and management never helped
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Woolworths Supermarket insights

Based on 313 survey responses
Areas for improvement
  • Sense of belonging
  • Ability to meet personal goals
  • Energising work tasks

Good flexibility

Great job while you are a student. Good flexibility with hours and shifts. But managers make you feel awful for calling in sick. Sustained a back injury while leaning in the deli case all the time.
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slow paced. management never actually cared about staff. no way of advancing in career as management only cared about brown nosers. never actually offered any support to workers.
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Good workplace if you can put up with management and occasional rude customers

Pros - good hours and pay, the co-workers really make or break a shift, 5% staff discountCons - can get quite overworked if your department is understaffed, resulting in annoyed customers (most are understanding though), management was an ordeal, especially if you want to go to a different department
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Very productive and good team work

Day to day tasks included cleaning, cooking, slicing meats and cheeses and helping customers. It was a good environment and friendly team. We had good regular customers who are a delight, but you'll always have rude ones too (which is tolerable). Team work is good, no one slacked off much. There will always be staff that gossip behind your back, but it's something you ignore and don't care about eventually. Other than that, it becomes very busy and stressful during festive seasons. But other days are so boring and quiet.
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Not great had little training and management was rude and uncaring. Didn’t get many hours either and ultimately moved on somewhere else. Good for students though
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Good place to work.

within the department is great hours if you’ve been there long enough, and know how to close or open. Upper management is rough on staff but great stable place to work.
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Can be great at times

Job is good in the sense that it keeps you busy, and most staff members work hard. However, the store suffers from a massive issue or understaffing and the deli cops it hard as a result. Nothing has been done to rectify it within the last year unfortunately.
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Great work culture

Great training and very friendly team. I learnt alot about customer service and the handling of food. The team is like a little family and very supportive
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Very stressful high pressure job

From November 2021, I was employed as a part time Fresh Service team member working in the deli department. At first, I seemed to be doing well despite the fact that my on the job training was rushed and I mostly learnt from doing online courses. But I quickly learnt that the deli is a very toxic work environment. Some of the team members were very easy to work with, hard working and friendly but others were cliquey, rude, nasty, bossy and not very accommodating. I had to multi task between serving customers, rotating and topping up stock, cleaning dishes, doing deep cleans etc. I was physically and emotionally exhausted after every shift. And if you don't get all the jobs done during your shift, you end up copping it from the manager. I hardly felt supported by the management at Woolworths in Sale. I was fortunate to have a few coworkers that I could vent to and confide in. But ultimately the stress of the job and the deterioration in my mental health forced me to resign after nearly 12 months. I think it was more of a store problem than a company problem but still I probably wouldn't work for Woolworths again after my experiences there.


Plenty of shifts/hours available, online training courses, team discount card, some great coworkers


Horrible management, toxic work environment, very stressful job, not good for your mental health, don't feel valued or appreciated
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Fun/easy going people. Positive work environment. Enjoyed working there.Typical day involved serving customers and maintaining clealiness of the Deli, and putting Deli stock on shelves.
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Busy store. Fast paced environment

High staff turnover, low training opportunities. The store is one of the busiest in Australia and there is a large portion of transient staff, ie backpackers
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Average workplace

Standard supermarket work. Management doesnt really listen to lower level employees. Night shift employees never see any of the company rewards such as staff meals or any appreciation from higher up. Pay is standard although they underpaid me for quite a while.
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Terrible place to work

Management is basically non existent and the job was incredibly stressful. Understaffed all the time and the people they did hire could hardly wipe a bench to save their life.




Management, staff, hours
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Great workmates

Fair pay, friendly work environment. Lots of cleaning & customer interaction. Fast paced. Good amount of hours available. Management was approachable. Good training
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Hard and stressful environment

I worked for Woolworths for almost 1 year. I was meant to be working as night fill but instead got put into deli. Department managers are okay but the store managers don’t care about staff and don’t communicate. Hours were cut for the deli and they refused to hire more staff even tho the deli was always understaffed. Working as casual meant going from getting 5 shifts a week to 1. Department manager would give more shifts to people that they liked/ or had worked there for a long time, shifts were not evenly distributed. If you called in sick you would not get shifts for the next week. Deli was overall very hard, so much pressure to cook food when there was a line of customers waiting. New staff would not get trained properly. I worked at night shifts which were the worst. Had to clean the whole deli in 3 hours while serving customers and working with new people. When there was a regional manager coming in to look we had to deep clean EVERYTHING with only two people on shift. Pay was low for the responsibilities. Always rushed to finish everything and would be exhausted. People from other departments would come to help only to not be trained and would slow everything down ( not the workers fault). Co-workers we’re nice but that was about it.


Nice do-workers


Long hours, low pay, bad management
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Pressure to perform duties of more staff due to cutting hours continously. Mandatory jabs

43 years ago was a fabulous company and part of a family, now staff are disposable, just a number. Just like a number, disposable.I had a workplace injury, needed both shoulders operated on, was treated poorly by management and workcare, I suggest you dont injure yourself


Good working hours


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Deli Associate at Woolworths Supermarket

Estimated salary
$44,274 per year

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Overall rating

Based on 5,554 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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