Woolworths Supermarket Employee Reviews for Retail Sales Associate

Great place for focus on career development if you want it. Fast paced environment. Workplace culture needs improvement as unrealistic expectations and toxic management can occur but can also be treated.

Was this review helpful?

Decent casual job, terrible long term

Retail Assistant (Current Employee) - Maribyrnong VIC - 20 November 2023

As a first causal job its fine, but after 2 years ot starts getting draining, pay isn’t great and no matter how much work you put in theres no opportunity to move up.

Was this review helpful?

Fun

Retail Assistant (Former Employee) - Fortitude Valley QLD - 14 November 2023

Great team, Very supportive and helpful. Upper management were proactive on the floor and always keen to lend a hand. Cant recommend working for the company enough

Was this review helpful?

Easy going workplace

Retail Assistant (Former Employee) - Berri SA - 1 November 2023

Good experience. The manager was very friendly and it was easy to get along with the other staff members. Would recommend as a first job for anyone..

Was this review helpful?

Inept management No people skills you are just a number

RETAIL TEAM MEMBER (Current Employee) - Moama NSW - 3 October 2023

What is the best part of working at the company?Staff are treated like dirtnever enough staff so everyone is under pressureWhat is the most stressful part about working at the company?Lack of staffManagement have no people skills they treat staff like dirtWhat is the work environment and culture like at the company?I have never worked for an organisation before woolworths that treat staff so poorly ,there is a large turnover of staff as they cant cope with the pressureWhat is a typical day like for you at the company?There is no typical day you are thrown around the store wherever a set of hands is needed

Was this review helpful?

Woolworths Supermarket insights

Based on 319 survey responses

Areas for improvement

Sense of belonging
Ability to meet personal goals
Energising work tasks

Fun workplace

Retail Assistant (Former Employee) - Mona Vale NSW - 29 September 2023

A decent workplace for students or young people to grow a strong work ethic whilst also being exposed to the ins and outs of the day to day operations of a retailer.

Was this review helpful?

Fun working environment

Retail Sales Assistant (Former Employee) - Cleveland QLD - 25 August 2023

What is the best part of working at the company?New opportunities throughout the company, working in different departments a happy safe environment What is the most stressful part about working at the company?Learning to manage your department What is the work environment and culture like at the company?Friendly staff that work together as a team What is a typical day like for you at the company?Busy and happy environment I like engaging with customers

Was this review helpful?

It's ok

Store member (Current Employee) - Victoria - 13 August 2023

It's OK but if you want to work night and weekends the rest of your life then this is the place to be. Nice people to work withYou can move from department to department for a change

Was this review helpful?

Okay.

Retail (Former Employee) - Australia - 8 August 2023

Things got stressful during busy hours. The challenges include handling rude customers from time to time. Although the colleagues were very nice to work with.

Was this review helpful?

Okay.

Retail (Current Employee) - Melbourne VIC - 7 August 2023

Working at woolworths is just okay. Most managers do not care about your wellbeing or how you are doing, and everything has to do with the bottom dollar. It would be nice if the company cared more about their employees than just the money!

Was this review helpful?

Rate your recent company

Share your experience to help others

Know what I don’t want in a job after working here

Retail Assistant (Former Employee) - Chermside West QLD - 12 July 2023

What is the best part of working at the company?Work friendships made while thereWhat is the most stressful part about working at the company?Reaching goals with minimal staff What is the work environment and culture like at the company?Management is toxic. Unless you’re besties with the management you get no where What is a typical day like for you at the company?Stressful and unappreciated by management

Was this review helpful?

Exploitative from top down

Retail Assistant (Former Employee) - Melbourne VIC - 31 May 2023

Everyone is miserable. Not paid enough to deal with customers. Upper management are horrible to management who pass it on to employees. Lack of basic resources creates unnecessary rivalries between departments.

Pros

Staff discount

Cons

Poor management

Was this review helpful?

Productive and fun work place

Front End Team Member, Grocery team member (Store team member) (Current Employee) - Brisbane QLD - 18 May 2023

It is a very good experience for me to work with woolworths supermarket. I have learned so many new skills here which helped me to improve my own skills as well.

Was this review helpful?

Mixed Experience

Retail Assistant (Former Employee) - Ballarat West VIC - 4 April 2023

Good team members but management were cliquey and not responsible to changing availability needs. Schedules often weren't published very far in advance so it was hard to plan ahead.

Was this review helpful?

Don't work for woolworths

Retail Assistant (Former Employee) - Canberra ACT - 11 March 2023

Hard work for minimum wage line managers are rude and pick favourites and nothing you do is ever good enough I will not ever work for this company ever again

Pros

Free food

Cons

Hard work for minimum wage

Was this review helpful?

A people based work environment.

Retail Assistant (Current Employee) - Matraville NSW - 14 February 2023

Working for Woolworths is all about the demographic, fitting in with the people around you and making sure you are honest wether or not this is for you.

Pros

Flexible, great social environment

Cons

Heavy work load, customer complaints, poor management (not all managers)

Was this review helpful?

It's a good place to work in that it's very flexible, especially if you have kids.

Supervisor/Online Team Member/Store Services Assistant (Former Employee) - New South Wales - 13 February 2023

The only good thing about working here is that its flexible and you can choose the hours you can work. Other than that it is not good. Higher management does not care about the staff on a store level. Always cutting hours so workers are constantly run off their feet. It's not uncommon for some of us to be doing 9 hours with literally no breaks (working in online click and collect), and that's just as a team member so not getting paid any extra to deal with that stress. This company is not worth the mental stress

Pros

Flexible

Cons

Long hours with no breaks

Was this review helpful?

Front end is so repetitive, it’s painful on the body. Management don’t care let alone acknowledge you unless you are a department manager.

Retail Assistant (Current Employee) - Tweed Heads NSW - 13 January 2023

This can be a secure long term job. If you have a personality you will generally not advance much in the company, strangely enough the non communicator seems to advance. You will get hardly any permanent hours. Managers can just hire people and put them on full time without asking long term employees about the positions available because it’s easier for them not to change the rosters, basically they just slot people in someone else’s position when they leave. Just remember you are just a number, there is no loyalty and bullying can be a horrible culture where nothing is done. Repetitive work without rotation.

Pros

Permanent work

Cons

Repetition, painful on your body from being in one position. It’s poor pay. Manager is unpredictable.

Was this review helpful?

Mentally Draining

Store Team Member (Former Employee) - Sydney NSW - 6 November 2022

This company has no regard for its workers despite the things they say. A new rostering system has started in the shops which is causing many, many problems which has led to mass demoralization across the country. I have no experienced anything like this in the 7 years I have worked here. This has caused resignations. They are wanting new people in to replace those who have left because they are unaware of the RT3 system.This is why you're seeing many job openings.An extremely toxic environment created by upper management which directly affects everyone below.Understaffed & extremely underpaid, people don't take their ENTITLED breaks so they can get the work done an appease upper management.Avoid if you can.

Pros

N/a

Cons

Everything in my review.

Was this review helpful?

Good first job but hours got intense

Store Team Member (Former Employee) - St Kilda West VIC - 16 October 2022

Good first job, but like most early retail will depend on individual store and management. Depending on the timing of the shift, can either be very busy or super quiet, but not often a steady flow of customers. Expect lots of shifts and extensions, wasn't uncommon to get a 5 hour extended to an 8 hour. Management were amazing though, but be prepared for lots of hours.

Was this review helpful?

Easy entry level job

Store Team Member (Former Employee) - Bexley NSW - 4 October 2022

Woolworths was an easy entry level job with good management and lack of stressful moments. Only con with working at this company was the short hours, ranging with having countless 3 hours shifts.

Was this review helpful?