Woolworths Supermarket Management reviews

What is the best part of working at the company?Just to be part of a team was a great thing hard work but rewarding What is the most stressful part about working at the company?Having a child at home why I’m at work night fill 3 pm till 12 pm wasn’t ezy What is the work environment and culture like at the company?Not good cut throat lots of back stabbing Management with no ideaWhat is a typical day like for you at the company?Get in get it done and keep the speed up a box a minute just do the job your being payed for minimum fuss

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Ok

Checkout Operator (Former Employee) - Marsden QLD - 23 November 2023

Ok place to work.Pay not good. Management ok.Not enough hours.Other staff friendly.Night fill is good.Need more staff to cover shifts.Close self serve

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Woolworths Supermarket insights

Based on 313 survey responses

Areas for improvement

Sense of belonging
Ability to meet personal goals
Energising work tasks

don't bother

Proactive Team Member (Current Employee) - Emerton NSW - 21 November 2023

not worth the stress. pay is okay on it's face but you won't be given enough hours for it to add up anyway so it doesn't matter. culture is terrible, bad communication between departments, management is useless allllll the way up the line. half the people in charge don't understand the work that the people below them are doing because they've never done it, so the way they manage them makes no sense and frustrates the workers. constant cuts to hours, budgets etc. no help from higher management when it comes to things stores need (i.e. needing more trolleys - they never get fixed or ordered)

Pros

free food in the break room, the everyday rewards extras are pretty okay, pay isn't terrible

Cons

not very flexible, bad management, bad communication

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Lame

Woolworths Team Member (Former Employee) - Noosa Heads QLD - 20 November 2023

Typical day at work is okay Learned allot Management okWorkplace culture kinda toxic Hard part of the job is being nice to idiots Kinda ok tho not bad money

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Stable but frustrating

Department Manager (Current Employee) - Western Australia - 16 November 2023

Can be great, can be awful. Upper management can be incredibly frustrating and out of touch with the demands placed on team members. Salaried department managers can be moved between shops with no consultation.

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Fun

Retail Assistant (Former Employee) - Fortitude Valley QLD - 14 November 2023

Great team, Very supportive and helpful. Upper management were proactive on the floor and always keen to lend a hand. Cant recommend working for the company enough

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it’s ok

Fresh Service Team Member (Current Employee) - Eight Mile Plains QLD - 13 November 2023

the job isn’t too bad but the management is terrible, always staffing you alone and finding things to complain about or just targeting you. the store assistant manager currently is a horrid person.

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5+ years of misery

Night Fill Team Member (Former Employee) - Melbourne VIC - 12 November 2023

Toxic work environment. Favouritism. Not appreciated by upper management. Change of hours to cut costs and save on penalty rates. Mental health not taken into consideration.

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Good

Filler (Former Employee) - Sydney NSW - 12 November 2023

Review for good co workers management were okay, not a lot else to say, casual rates are average and only few hours here and there they call you on the day when required

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Productive

Supervisor (Former Employee) - Baulkham Hills NSW - 8 November 2023

Busy and tiring . The management were very under qualified. No sense of humanity in them. Workplace was toxic. Management had favourite staff and were very unprofessional

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Fast paced environment

Retail Assistant (Current Employee) - Brisbane QLD - 8 November 2023

Great place for focus on career development if you want it. Fast paced environment. Workplace culture needs improvement as unrealistic expectations and toxic management can occur but can also be treated.

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Chaotic

Night Filler (Current Employee) - West Lakes SA - 6 November 2023

Very disorganised, poor rostering and mostly unhelpful management staff. If you have an inquiry be prepared to be sent to 300 others and still not leave with an answer.

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Horrible

Checkout Operator (Former Employee) - Camperdown VIC - 30 October 2023

hated working there, if you want to work at woolies don’t go on checkouts. stressful, boring, and always dreaded it before going into work. if i had a choice now i would’ve asked to swap areas before quitting

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Good work if your casual or part-time.

Department Manager (Former Employee) - Southport QLD - 29 October 2023

Upper management such as state managers and regional managers are power hungry and all politics. Department managers depending on store are okay, again the same with store managers. Work load is okay if you are casual or part-time, pay also okay. However if your full-time, dept manager or assistant manager you are not paid enough compared to your work load.

Pros

Pay is okay for work load if casual or part-time. Can create great friends.

Cons

Upper Management never listens or protects their managers or workers. Rare recognition for efforts.

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Very stressful

Deli member (Current Employee) - Nsw - 28 October 2023

I only give 3 stars because the managers try to listen but however I believe the staff and cost cutting is an upper management issue that angers alot of Deli workers as you are forced to close the entire deli down in 3 hours which is impractical, I was already struggling enough to get the jobs done but then they cut my finish time down by half an hour adding even more pressure to finish closing down, they also removed having an extra worker in the deli which is a complete joke because upper management has zero idea of just how much stress they’re putting their workers through because they have zero idea of the amount of tasks they have to complete in an impractical short amount of time and when the Assistant store manager and store manager speak to you it’s just “we can’t do that, but if you need help just call for someone” which would be great advice except for the fact that when I actually need help, nobody who is trained has been rostered on in the store so I’m left to do it all myself (managers do help but I think the issues are above their power). I’m glad to read that I’m not the only one getting so angry with all these changes, nobody likes these changes, but yet woolworths acts like they have their employees at the centre of their care when making these choices but they do not. I’ve discussed this problem more times than I can count fingers on both hands.I used to like working here and would have given 5 stars 3 years ago… But that’s when I was being listened to..

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Managers suck coworkers suck

Team Member (Former Employee) - Fitzroy VIC - 23 October 2023

Horrible fired me out of nowhere no job security. Suspiciously fired me on the day my 6 month probation was up but not for performance related issues. Managers never recognized hard work and favoured some employees. There was no loyalty between employees and overall environment was cold.

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Good for first job

Pick Packer (Current Employee) - Perth WA - 23 October 2023

it’s ok, management is not the best but flexible with what days you work. Pay is average but overall it’s a decent place to work for starters. Pick Packing is very fast paced

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Company is only concerned with growth and profit

Shop Assistant (Former Employee) - Perth WA - 22 October 2023

Management can make or break your job, unfortunately I was in a store where management broke it.Company's concern is not customers or team members- wages and profits are the important aspects of the company. Team members can be amazing, met some great people at Woolworths.Range of hours is great if you cannot work standard hours

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Mentally and physically draining

Team Member (Current Employee) - Wetherill Park NSW - 21 October 2023

Just hit 6 years this year and other than management, not much has changed. Lots of responsibilities with little time to do them. If your department’s understaffed, the “help” you get is usually people from other departments who you have to assist anyway, so is it really help? You can also get forced to come in to work when you are sick (whether you are a department manager or not), which is odd considering that you are working with food. Also, there are no hours available until “special visitors” come to the store and everyone is suddenly obliged to make it as nice and presentable to people who don’t even care.It’s not all bad. Discounted groceries and/or Qantas points are some of the perks that come with the Team Member card. High school and Uni students can definitely work here to fit their busy schedules, as the company offers various start and end times unlike typical 9am-5pm companies. Extra hours are also up for grabs which can boost your pay a bit (especially during public holidays). Contracts are also flexible (I only work 3 days with the option to work extra), which enables you to either find another job, socialise etc. So not that bad, not too great either.

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fun workplace

Team Member (Casual) (Former Employee) - Paramatta NSW - 18 October 2023

Working as a team member at Woolworths Supermarket has been a fulfilling and valuable experience. This position offers a great entry point for those looking to gain work experience or start a career in the retail industry.One of the most positive aspects of this job is the supportive and inclusive work environment. The management team is approachable and supportive, making it easy to seek assistance or guidance when needed. The teamwork and camaraderie among colleagues create a friendly atmosphere that makes each workday enjoyable.As a team member, you're responsible for various tasks, such as restocking shelves, assisting customers, and maintaining the store's cleanliness. This role offers the opportunity to develop essential customer service and time management skills. Additionally, the flexible scheduling options make it suitable for students or individuals with other commitments.Woolworths Supermarket also provides training and growth opportunities. You can learn about stock management, cashier operations, and even progress into leadership roles if you're willing to put in the effort.

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Productive and fun workplace

Night Filler (Former Employee) - Greystanes NSW - 17 October 2023

Great people and great management. Overall I was very happy during my three years there and made many friends. Customers are also very kind in the area.

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