Wyndham is structured very well & management is just wonderful; understanding, organized, tough but fair & all in all, management is perfect really. My co workers are fantastic, everybody pitches in & helps each other, which I find important when working in a team. A typical day is to organize hotel 'must-dos' such as maintenance/housekeeping issues, opening the hotel & working with guests to ensure they have the perfect stay. Funnily enough, that is my favorite part of working at Wyndham; the guests. I absolutely love to see them smile when I am able to go above & beyond to help them. The most difficult part is just the time share side, even though I don't cover that area, I needed to learn everything so I could inform clients, I'm still proactively learning in that area to grasp a better understanding. This particular workplace has very high customer service goals, I have learned a lot with the 'count on me' service/motto, it is a policy that teaches the negative & positive responses as well as improved customer service techniques.
I found that the training was conducted by too many different people.