zomato Employee Reviews

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Waste of time - Bad Management
Area Sales Manager (Current Employee) –  Melbourne, VIC2 October 2015
This is the worst company I have ever worked for, the management have the biggest egos I have ever had to deal with.
It is incredibly disorganized due to the management having no experience or education.
Long hours, constantly having to work overtime to make up for lost time at time wasting team meetings that achieve nothing but unnecessary ego boosting.
Bad Management, experience is dismissed, a strong work ethic is frowned upon, the management have mastered the art of being lazy and being paid to do nothing but boss anyone below them around unecessarily treating them like slaves, they teach bad skills, they have no idea what they are doing or how to train staff correctly
Pros
No experience or qualifications required, lazy do-nothingness is rewarded, phone expenses paid for and laptop provided
Cons
Bad managers, teaching bad skills and habits, stressful & frustrating job, long work hours 60+ hours a week.
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No communication, no guidence and false expectations
Area Sales Manager (Current Employee) –  Melbourne21 September 2015
It is like a cult, it takes over your life, receiving non stop emails, calls & messages daily that must be responded to immediately, including your days off, you have very little life outside of work, incredibly long hours with little reward.

Unstable position, very little support provided after initial training, lack of communication honesty and transparency.
Things change dramatically instantly with no communication, for instance suddenly half the staff can be let go for various insignificant reasons and no one tells you what is going on, or you get an message advising you that the office location has changed, or suddenly the product you have been trained to market no longer exists and now you have to explain this to your disappointed client, you are lucky to find out things last minute, if at all, let alone have any input or a valid explanation.

Most team members are very inexperienced including managers, area managers definitely need further training especially if they are supposed to guide and support others.
It is a matter of luck who you get as your area manager, and unfortunately if they are inexperienced, egotistical or just not fond of you they can easily terminate your employment,
I have seen this happen on various occasions with no good reason to staff who were some of our most experienced and top sellers, but for some reason or another their direct superior did not get along with them so they are let go without valid reason or consideration.
Hard work and dedication is not recognised or appreciated.
Yet most management staff are lazy and have dreadful
  more... sale and customer service skills yet are praised and appreciated. I find this odd.
Schoolyard politics apply here, if you get in with the 'cool' group and suck up to the right people you will be looked after, if not and you have a life outside Zomato then you wont last long at Zomato.
You are expected to work long hours 10 - 12 hours a day as well as attend social Zomato events in your free time.
Most days I do not even have time to eat unless a client offers me food during a business meeting.

This is young company and it shows, they fire as quick as they hire, maybe in time they will have a bit more of a grasp on how to train and retain staff.
They still make a dramatic amount of ill-informed decisions and mistakes
Zomato have a lot to learn.
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Pros
Great for beginners in the workforce, young company, young staff team outings, social, competitive, commission and perks, lazy staff seem appreciated, no experience needed no knowledge or qualifications required
Cons
See the review above - all cons - They need experienced management and to train current managers
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Overall rating

3.7
Based on 75 reviews
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3.4Work/Life Balance
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3.4Management
3.8Culture

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