High-paying customer service jobs in Sydney
Customer service focuses on helping clients and ensuring they have a positive experience with a company's products or services. Representatives provide assistance through various channels, including phone, email, and chat. Agents often develop problem-solving skills to address customer inquiries effectively.
The 365 customer service jobs listed below pay well, with salaries between $66,475 and $137,883 per year. Customer Service Representative, Customer Success Manager and Guest Service Agent are among the most popular high-paying roles in Sydney, NSW.
Job title
Updated Oct 17, 2026Incident Manager
Sydney
New South Wales
Customer Success Manager
Sydney
New South Wales
Account Resolution Specialist
Sydney
New South Wales
Customer Experience Specialist
Sydney
New South Wales
Customer Specialist
Sydney
New South Wales
Customer Support Coordinator
Sydney
New South Wales
Member Services Representative
Sydney
New South Wales
Rental Agent
Sydney
New South Wales
Customer Service Representative
Sydney
New South Wales
Guest Service Agent
Sydney
New South Wales
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Incident Manager
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Incident Managers lead response efforts to resolve IT disruptions quickly, coordinate communication between teams, and document incident lifecycle. They need expertise in incident management tools, strong problem-solving skills, and knowledge of IT service operations.
See 11 jobsAverage salary
Sydney
$137,883 per yearNew South Wales
$137,883 per year -
Customer Success Manager
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Customer Success Managers build strong client relationships, guide onboarding processes, and ensure client goals are met through ongoing support. They need expertise in customer engagement, industry trends, and effective communication skills to drive satisfaction and retention.
See 60 jobsAverage salary
Sydney
$109,241 per yearNew South Wales
$104,068 per year -
Account Resolution Specialist
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Account Resolution Specialists manage disputed accounts, analyse financial data, and negotiate payment plans to resolve balances. They need expertise in account management software, knowledge of compliance regulations, and strong communication abilities.
See 11 jobsAverage salary
Sydney
$100,021 per yearNew South Wales
$93,957 per year -
Customer Experience Specialist
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Customer Experience Specialists enhance satisfaction by analysing feedback, resolving issues, and refining service processes. They need expertise in communication, data interpretation, and knowledge of customer service trends in retail or hospitality sectors.
See 14 jobsAverage salary
Sydney
$93,326 per yearNew South Wales
$74,883 per year -
Customer Specialist
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Customer Specialists handle inquiries, resolve issues, and guide clients to suitable products or services. They need interpersonal communication skills, knowledge of company offerings, and the ability to manage technology tools efficiently to enhance customer satisfaction.
See 11 jobsAverage salary
Sydney
$83,720 per yearNew South Wales
$82,051 per year -
Customer Support Coordinator
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Customer Support Coordinators organise service workflows, liaise between clients and teams, and track issue resolution. They need customer service expertise, product knowledge, and clear communication to ensure reliable and efficient support delivery.
See 10 jobsAverage salary
Sydney
$73,968 per yearNew South Wales
$80,845 per year -
Member Services Representative
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Member Services Representatives manage account inquiries, resolve issues, and promote services to enhance member satisfaction. They need strong communication skills, proficiency with CRM software, and knowledge of financial products or member-based services.
See 12 jobsAverage salary
Sydney
$71,349 per yearNew South Wales
$68,064 per year -
Rental Agent
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Rental Agents manage property listings, coordinate inspections, and negotiate leases with tenants using strong communication. They need expertise in rental laws, local market trends, and customer relationship skills to balance landlord and tenant needs effectively.
See 20 jobsAverage salary
Sydney
$33.96 per hourNew South Wales
$28.52 per hour -
Customer Service Representative
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Customer Service Representatives handle customer inquiries, resolve complaints, and process orders. They need strong communication expertise, product knowledge, and patience to create positive customer experiences while upholding company policies.
See 161 jobsAverage salary
Sydney
$69,388 per yearNew South Wales
$103,276 per year -
Guest Service Agent
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Guest Service Agents greet and assist guests, manage bookings and handle inquiries with care. They need proficiency in communication, knowledge of hospitality systems, and the ability to resolve issues calmly and efficiently.
See 55 jobsAverage salary
Sydney
$31.80 per hourNew South Wales
$32.88 per hour