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Case Manager - Accommodation

Anglicare Southern Queensland
Toowong QLD


Toowong QLD

Full job description

About the Position

We all want a place to call home, but sometimes maintaining a roof over our head isn’t easy. Anglicare SQ provide accommodation and support to single women, and young women with children who are experiencing homelessness or at risk of becoming homeless. Our large, integrated service centre is based at Toowong and we are currently looking for a full time Case Manager to join this dedicated team of professionals.

Working 76 hours per fortnight, the Case Manager, works as part of an integrated Case Management Team in providing therapeutic case management support to both adult women and young women.

You will be providing individualised support to women that may identify with multiple needs associated to mental health, addiction, trauma and community connectedness.

The Case Manager will share a 7 day roster within the case management team that works across both day and mid shifts to support service delivery.

About You

With a background in using a strengths-based approach to facilitate case planning and support to women, our ideal candidate will also offer:

Sound knowledge of issues facing single women, who may be pregnant or parenting, and are experiencing homelessness

A strong, robust understanding of Trauma Informed Practice, Recovery Orientated Practice and Housing First Principles

Practical experience in case management and client support within the community sector

Ability to provide practical and emotional support to residents, with a focus on individual needs and situations

Demonstrated ability to build rapport and maintain effective relationships with a broad range of people

Proven capability in maintaining objective, accurate and relevant records based on confidentiality, respect and client-centred care

Exceptional communication skills, both written and verbal, which maintain a level of professionalism

Confidence in self-management and the prioritization of your own workload, along with a collaborative nature and interest in being part of a team

Your qualifications will include a Degree in Social Work, Psychology, Human Services or Behavioural or Social Sciences; a current Blue Card (Working with Children), Police Certificate and an open, Queensland Drivers Licence.

What We Offer

As an essential service within Anglicare Southern Queensland, our Homelessness Services Women and Families offers our successful candidate:

An opportunity to further develop your leadership/management skills

Working with a great team of professionals who care

The benefits of joining one of Queensland’s most respected non-profit organisations

A chance to increase your take home pay with Salary Packaging options

Genuine and realistic personal and professional development, including training and networking events

Show Your Interest

Apply now and be rewarded with a position that directly and positively influences the quality of life for our clients; working with an organization that values your professional contribution and personal well-being.

People of Aboriginal and Torres Strait Island heritage are strongly encouraged to apply.


To submit an application and to view a copy of the Position Description, click ‘Apply’ below or visit and refer to job number S2710

For further information please contact

Wendy Mathews on 07 3377 3106

Applications close Wednesday 18th January 2017

Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.

About Us

Anglicare Southern Queensland is a proud member of the Anglicare Australia network. We provide the support you need for the life you want in partnership with government and other support organisations in response to identified care needs throughout southeast Queensland.

For over 140 years our staff have connected with people on every step of their life path, responding with compassion, creativity, commitment and courage to the needs of the members of our community who require support.

Every day the passionate staff and volunteers of Anglicare Southern Queensland are working to respond to growing community demand for our services. Whether it is providing nursing care and domestic assistance in the home, physiotherapy to enable the return of mobility, emergency accommodation for victims of domestic violence, working with foster carers in the care of vulnerable children, a safe caring environment for the elderly, skills training for young unemployed people or parental education and counselling, Anglicare Southern Queensland is here, to offer the best quality support to enable you to live the life that you want.

We also offer a range of specialist services within indigenous, homeless, multicultural and rural and remote communities.

The work of Anglicare Southern Queensland stretches from Cairns to Coolangatta, from Birdsville to Brisbane and reaches out to support to people of all ages with a variety of needs.

Anglicare Southern Queensland has a workforce of over 2500 people in Queensland across residential aged care, community care and a range of social services programs all working towards a happier, healthier community.