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Customer Service Officer | Holland Park

Bendigo & Adelaide Bank
Brisbane QLD


Brisbane QLD

Full job description

Join an organisation truly focused on Customer, Community &
Career development, structured training & staff benefits
20 hours per fortnight + ½ day Saturdays rotating roster

Work for a bank with a great point of difference

About Us

Bendigo Bank's aim is to be Australia's leading customer connected Bank.
Our strength comes from our focus on the success of our customers, people,
partners and communities and we respect and respond to the unique differences.
We have more than 6,500 employees, who serve about 1.5 million customers in
more than 600 branches Australia-wide.

About the Role

The role of Customer Service
Officer is an exciting and rewarding position within our Holland Park Branch, which requires you
to actively listen to our customers and provide them with relevant solutions to
their banking and wealth needs. A small
close knit team at Holland Park who are focussed on working collaboratively to
achieve our targets and goals. The new
team member will be coached, fostered and developed by the team.

This permanent, part-time
position , 20 hours per fortnight ,
lunchtime cover Monday, Wednesday & Friday plus a rotating roster for ½ day
Saturday's working
at nearby Branches in Brisbane Central region.
additional hours and days will be required and suit candidates with
availability and flexibility to meet this need.

About You

A successful Customer Service Officer will bring:
experience in a customer service environment
An ability to confidently
talk to customers face to face or over the telephone
Sales experience
in KPI's and targets environment
Thrive on and foster
achieving positive results and outcomes
Be a values driven and
career orientated person
Be team player in a dynamic
branch team environment
Have an eagerness to
understand and share with others what makes our bank different
Have a willingness to be
actively involved in local community engagement activities that make a
Experience in banking and
finance industry will be advantageous

What we offer

We will provide extensive training and coaching to ensure your ongoing
success in the role as well as provide opportunities to expand your career
progression within our business. As a staff member of the Bendigo Bank you will
enjoy a range of staff benefits - discounts on a wide range of bank
products and services, share offers, flexible work options, and excellent
learning and development programs.

We recognise the importance of diversity and continually strive to
provide an inclusive work environment where people are treated with respect;
feel valued and can achieve success. We
believe our success depends on the commitment, integrity and skill of our