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Customer Service Officer - Milton

Holcim Australia and New Zealand Pty Ltd
Brisbane QLD


Brisbane QLD

Full job description

Holcim has been servicing the infrastructure, construction and mining industries for more than 110 years and employs over 3,000 staff across 300 sites.
Part of the world's largest construction materials company, LafargeHolcim, Holcim Australia is leading supplier of cement, concrete, aggregates and precast products.

On offer here is:
Generous salary package including 12.5% Super
Paid overtime plus Saturday morning shifts
Brand new offices in the vibrant Milton close to public transport
State of the art facilities including the latest Nespresso machines
About the role
Dealing with a wide range of people from labourers to project managers, this fast paced role combines inbound enquires and outbound order confirmations.
Work shifts starting between 5.30am and 8am and finishing from 1.30pm to 5pm
You will need to work one Saturday morning a month paid at overtime rates
Call volumes of over 100 per shift
You will handle a mix of concrete orders and negotiating delivery times
Why join Holcim?
As part of a global company, we offer long term career paths and a variety of training and development opportunities.
Holcim is also proud to be an industry leader in health and safety as well as our commitment to environmental sustainability.
About you
Confident in your ability to provide superior service
Be able to be the voice of calm and reason in high pressure situations
Have strong organisational ability and accurate approach to data entry
Experience within transport or logistics would be an advantage.
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