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Operations Officer

Suncorp Group
Brisbane QLD


Brisbane QLD

Full job description

Permanent Full Time

Location: Brisbane - Inner Suburbs & CBD

Categories: Human Resources & Training, Strategy, Corporate & Professional Services, Team Member, Pay Band 4

Operations Officer

Oversee the Facility Management and Concierge Services of our property portfolio nationally
Drive efficiencies across the portfolio operations

Located in Brisbane CBD

About the business

Suncorp Group includes leading general insurance, banking, life insurance and superannuation brands in Australia and New Zealand. The Group is a top 20 ASX-listed company with $96 billion in assets and aims to create engaging and simple propositions that focus on meeting customer needs and enabling them to manage their financial journey seamlessly.

About the role

As Operations Officer, you will work in partnership with our Service Provider to oversee the Facility Management and Concierge Services of our property portfolio nationally, which includes both strategic asset management service and day to day operations.

You will contribute to innovation, process improvement and initiatives, to drive efficiencies across the portfolio operations. You will also provide administration, coordination, communication and support to manage the operations in the Real Estate team.

More specifically you will:
Oversee Service Providers operational performance and responses relating to planned preventative maintenance and reactive maintenance
Coordination with the operating model framework
Guide and oversee Service Providers to better understand property cost drivers and drive efficiencies
Manage and control budget and cost expenditure for operations in all sites
Monitor and implement asset management, ensure all preventative and reactive maintenance is performed to standard and meets SLAs & KPIs
Oversee the property condition audits and manage the outcomes and actions
Ensure compliance of Portfolio with standards, legislation and regulatory requirements
Contribute in managing and mitigating operational risks
Deliver an integrated Operational Service for the portfolio

Knowledge and Experience

A tertiary qualification in in a management related field, preferably property related, is desired
A minimum of 5 years of experience in Corporate Real Estate, Building Services, Property Management, or Facility Management, is desired

What Suncorp will offer in return:
High potential career development opportunities at an ASX top 20 company on the move

A professional, supportive and friendly culture

A range of corporate and life style benefits

Employer of choice for gender equality

Click to apply or for more information contact Daniel Kefalas on 02 8121 3220

Advertised: 05 May 2017 AUS Eastern Standard Time

Applications close: 18 May 2017 AUS Eastern Standard Time