Records Officer

Key duties and accountabilities

• perform recordkeeping activities such as capturing and registering records into the eDRMS system (in both physical and digital formats), creating new files, boxing and processing records for offsite storage.
• provide support in the identification and retrieval of information in the eDRMS system and in secondary storage (including digital delivery of retrieved records).
• provide support to senior staff in undertaking documents and records management related projects, including collecting statistical information, assisting with the retention and disposal of records.
• provide advice and assistance to clients on registration, classification and application of information management tools to ensure recordkeeping compliance.
• process client requests within agreed timeframes and in accordance with policies and procedures.
• liaise with clients to maintain effective working relationships and ensure that services continually meet their needs.
• contribute to the team environment and support change in processes, procedures and systems by demonstrating and encouraging accuracy, flexibility and innovation.

Applications to remain current for 12 months. This work is licensed under a Creative Commons Attribution 3.0 Australia License.