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Sales Consultant

Bupa Australia
Brisbane QLD


Brisbane QLD

Full job description

Job no: R1001877

Work type: Permanent

Location: QLD - Brisbane Metro

Categories: Sales, Sales - Contact Centre Sales, Sales - Contact Centre Sales Outbound

About The Role
Based within the Customer Growth Team, you will be responsible for:
acquiring new health insurance customers through inbound and outbound telephone and email contact
undertaking customer focused, needs analysis discussions to identify products and solutions to meet member needs
taking ownership and accountability for each customer interaction to ensure continued customer satisfaction
This is a permanent, full time position, commencing on Friday 12th May 2017
Hours: Monday to Friday rotating roster, working 38 hours a week between 8.00am to 8.00pm (7.00am to 7.30pm during daylight savings)
About You
With a proactive approach, you will be passionate about sales and customer service, with a drive to succeed and over achieve. With a needs based, genuine approach, you will quickly build trust with customers to open up discovery conversations. You will also demonstrate:
previous experience in a customer centric, sales focused role
a drive to learn and adapt for greater sales success
the ability to work towards and achieve revenue focused KPIs
experience in effectively dealing with customers, including handling objections and complaints
excellent communication skills with an emphasis on listening, negotiating and influencing and the ability to value add
About The Rewards
As part of the Bupa family, you will be rewarded with a competitive remuneration package and commission structure as well as discounts across our range of insurance products and health services.
You will be on-boarded with a comprehensive induction program that includes classroom, e-learning and on-the-floor product and knowledge training, as well as having access to our state of the art knowledge base, "Know-It".
As the leading health and care group within Australia and New Zealand, we employ over 21,000 people who are dedicated to helping people live longer, healthier and happier lives. We encourage all our employees to explore their full potential and develop a long term career within the progressive, supportive environment that is Bupa - find out more by visiting
Find the purpose in your career and !

Advertised: 10 Apr 2017 3:00 PM E. Australia Standard Time

Applications close: 18 Apr 2017 5:00 PM E. Australia Standard Time