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Team Supervisor

Queensland Government
Brisbane QLD


Brisbane QLD

Full job description

  • Provide supervision, coordination of workloads and advice to a team responsible for either processing camera detected offences, processing statutory declarations, preparing correspondence/court documentation or reviewing road safety camera functions.• Handle escalated calls from clients relating to camera detected offences, court matters or enquiries. • Liaise and provide advice to members of the public, public/private and corporate entities, internal and external stakeholders. • Identify process efficiencies and provide procedural and CDOP systems advice regarding continuous business improvement.• Interpret and apply legislation, review and draft guidelines. • Quality assure and approve correspondence ensuring compliance with relevant legislation, guidelines and procedures.• Development and review staff Performance and Development Agreements (PDA).
Applications to remain current for 12 months. This work is licensed under a Creative Commons Attribution 3.0 Australia License.