Account Manager

Account Manager

Position Type: Full-time

Location: Level 5, 10-16 Queen Street, Melbourne 3000

Working Time: Monday to Friday (9.00am - 5.30pm)

About Brand Catalyser

Brand Catalyser is a Top-Rated Cross-border & Cross-Cultural Marketing & Consulting Firm headquartered in Australia, with offices in China, Vietnam, Singapore and Malaysia. We provide industry-leading go-to-market strategy and marketing plans & ongoing executions that enable brands to access the global consumer market. We provide integrated cross-border solutions and marketing communication strategies that adapt to the local market landscape and overcome language, cultural and behavioural barriers. Together with our FMCG cross-border and Property Media solutions on the immensely diverse digital marketing networks across APAC regions, we facilitate businesses from various verticals and scales to achieve their business goals.

Our Services

• Cross-border & cross-cultural marketing consultancy
• Go-to-market strategy planning and execution
• Full-serviced marketing solultions to FMCG clients across owned, paid, and earned media strategies and executions
• Distribution advisory services to enable brands to expand to wider Asia markets.

About The Role

The role of Account Manager will ensure a high quality of service is delivered to each of your clients with a focus on strategic planning with consideration of execution details. You will be working with 3-4 clients at the same time, with the support from the Account Director. This role will also work closely with the Account Director and with the Creative, Digital and Strategy teams to bring campaigns to life!

You will have the ability to manage multiple client relationships, and lead the projects for your responsible clients' portfolio inlcuding but not limited to: market research, marketing solution proposal development, project timeline management, internal & external liaision to deliver the work on time. Your client portfolio will be covering China market as well as the overlap of SEA markets (SG, MY, TH, PH, IN) solutions.

Duties and Responsibility

• Work with the Account Director to ensure the clients’ needs are met.
• Maintaining great working relationships with clients, be the point of contact for all clients' enquires.
• Attend and lead both internal and external meetings that are related to your clients' portfolio.
• Develop the Solution Strategy based on the brief, liaise with internal team to prepare the ongoing execution plan to ensure the campaign objectives are met.
• Anticipate clients’ business needs and proactively approach them with media solutions and recommendations, backed up by facts. Taking your client on a journey, clearly articulating the why, how and what.
• Playing an active role in ensuring that unique and ground-breaking ideas are developed.
• Managing the workflow to ensure that tasks are delivered on time and the team are continually learning.
• Staying aware of clients’ competitor activities & delivering insights for clients.
• Collaborating and developing strong working relationships with the wider team.

About You

• At least 3 years experience in agency.
• A strong understanding of China market consumer and media landscape.
• A strong experience in managing stakeholders' expectation and client relationship building.
• Advanced knowledge of Owned, Earned, and Paid Media channels (WeChat, Weibo, Tik Tok, Little Red Book, Google Adwords, Facebook, Instagram, LinkedIn, etc.).
• A motivated and driven individual with strong ability to manage and develop client relationships.
• Experienced in develop marketing campaign proposal & pitch deck.
• Experienced in FMCG industry especially Beauty, Wellness, Personal Care, and Baby Products.
• Fluent in English and Chinese (oral & written).
• Can-do attitude & great attention to detail.
• Exceptional communication and interpersonal skills.
• A Bachelor Degree (or above) in Marketing, Advertising or relevant field is a strong advantage.

Additional Information

• The chance to work across some of the global premium brands in the world within an industry leading agency
• Additional 5 days annual leaves post 2 years service with the group
• The opportunity to learn and thrive in a fun and stimulating environment
• Robust training and development program
• Monthly team bonding activity organised by social committee;
• Unlimited snacks and coffee;
• The opportunity to learn and thrive in a fun and stimulating environment;
• Robust training and development program

Note: We thank all candidates for applying; however only those candidates selected will be contacted.

Job Type: Full-time

Salary: $5,000.00 – $7,000.00 per month

Benefits:

• Extended annual leave
• Parental leave
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Annual bonus
• Overtime pay
• Performance bonus

Application Question(s):

• How many years of agency experience do you have?
• Do you have any work experience in the FMCG industry?

Language:

• English and Chinese (Required)

Work Location: In person