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Get to Know the Role: Play a critical role in creating, planning and supporting our Membership Contact Centre business and technology transformation effort.
Working at their Parramatta based call centre, you will be responsible for taking inbound/outbound calls and providing an exceptional level of customer service…
Department of Education
Sydney NSW
A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a…
Monitors call volumes to avert potential escalation problems. Review calls logged by team members for accuracy, completeness, appropriate categorization and…
Sydney NSW
We’re proud to be home to 1300 employees at our head office location in Sydney, our Australian call centres and our growing network of branches and dental…
Sydney NSW
Demonstrated experience within personal injury or disability and/or experience working in case management, insurance, call centre, Allied Health or community…
Tyro
Sydney NSW
Call Centre telephony systems experience highly desirable. Call monitoring (QA) and feedback sessions. 80% of the role will be focused on coaching and enhancing…
The role may involve periods working remotely and independently from your team and requires the ability to drive change while maintaining excellent…
Organised and people-oriented, you will have strong experience form a customer service / call centre environment or project management.
Sydney NSW
Perform a dealing role daily to ensure peers and direct reports are actively supported. We’re OFX, a global provider of online, international payment services…