Helpdesk Support Level jobs in Canada Bay NSW

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Sydney NSW
  • Monitor internal helpdesk to ensure ticket resolution and downtime is kept to a to required service level agreements.
  • Ensure level 1 and 2 incident tickets are tracked and resolved where possible by adding additional context, and either resolving or escalating to the…
Sydney NSW
  • Responsible for handling incoming and outgoing calls, and referring helpdesk callers to appropriate online support groups.
  • A snapshot of the role;
  • The ability to grow and develop with support and structured development plans.
  • Provides primarily first line support and second line support, takes ownership,…
Sydney NSW
  • 1 year as a computer technician or helpdesk support or 1 year in a computer or technology education program.
  • Strong verbal & written communication skills and a…
RIB Software
Sydney NSW
  • High level pre-sales support experience.
  • Our Support team has a vacancy in our Sydney office for an experienced and talented Support Engineer Team Leader with…
  • Ensure level 1 and 2 incident tickets are tracked and resolved where possible by adding additional context, and either resolving or escalating to the…
Sydney NSW
  • Managing 1st level support for the Accounts Payable mailboxes and phone enquiries in accordance with the defined guidelines, protocols and timelines.
Skillsoft
Sydney NSW
  • Respond to helpdesk support line and email queue.
  • Global support for the workforce.
  • This position provides specialised technical support for clients through the…
Prysmian
Sydney NSW
  • First level Helpdesk and support on local applications.
  • Provide How-to support un users tools.
  • To ensure the management of telecommunication needs, providing…