Itil Service Level Manager jobs

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FinXL
Melbourne VIC
  • Any experience with Billing and Account or internet and fixed line service request are highly regarded.
  • You will be working on Service requests -i.e account…
Melbourne VIC
  • Significantly senior level Operational Experience.
  • Represent at senior level to report on current and forecasted mobile provisioning activity.
ServiceNow
Melbourne VIC
  • Comfortable interacting with all levels of management.
  • Manage, document and report on performance against service level agreements (SLA's) and where SLA's are…
Melbourne VIC
$60,000 a year
  • EY are the only professional services organisation offering a separate team dedicated exclusively to the financial services market.
  • Ideally, you’ll also have.
  • High level of problem solving ability and attention to detail.
  • Ability to liaise with staff at different levels of the business.
  • Reports to: IT Manager, ANZ.
Appetency Recruitment Services
Melbourne VIC
  • Leading a mature service desk.
  • Accountability of improving service desk productivity & KPIs.
  • You will be responsible for building the service desk process…
  • Provide technical advice and assistance to end users, managers and the business.
  • The ability to work collaboratively with a range of stakeholders including…
  • Record of delivering pre and post sales consulting services to clients with exemplary attention to detail.
  • Expert level solution designs (architecture, bill of…
  • High level requirements gathering and solutioning experience.
  • Junior level project management or Lead Business Analysis experience preferred.
  • Citrix based services and infrastructure.
  • An exceptional customer service approach.
  • Maintain high levels of customer satisfaction in the delivery and support of…