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Itil Service Level Manager jobs

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Melbourne VIC
  • Meet / exceed defined service levels to achieve and maintain high customer satisfaction;
  • ASG has accumulated a wealth of knowledge in the IT services industry…

OnDemand Services Specialist

  • Provide 3rd level support for multi hypervisors including VMware, Hyper V and Openstack.
  • Proactive manage Service Risk and Issues ensuring customer experience…

Incident Response Lead

  • Utilise ITIL processes to manage incidents and problems to reduce the number of repetitive tickets, increase productivity and service quality.

Service Operations Manager, Service Delivery

Melbourne VIC
  • Ownership of all escalations and ensuring a premium level of service.
  • Experience in using ITIL CSI to uplift services.
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