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Canberra ACT
  • Adherence to incident and problem management and related service level agreements.
  • Providing effective resolution to the problem in accordance with the priority…
ServiceNow
Sydney NSW +1 location
  • Comfortable interacting with all levels of management.
  • Manage, document and report on performance against service level agreements (SLA's) and where SLA's are…
  • Provide technical advice and assistance to end users, managers and the business.
  • The ability to work collaboratively with a range of stakeholders including…
North Sydney NSW
  • Experience working with managed service providers, system integrators (SIs), and cloud service providers regarding service offering technologies and development…
Talent Street
Brisbane QLD
  • Working closely with front line operations staff and managers to gain a deep understanding of the internal blockers and pain points to good service delivery.
  • Provide level two and level three support to users/support team members to minimise user/system down time ensuring that appropriate action is taken to.
halcyonknights
Melbourne VIC
  • Target communications regards impacts to service.
  • Overseeing the Service Management Processes and ensure a high level of service and experience to all users in…
  • Implemented High levels of customer service to multiple sites.
  • Team of 15 specialised Financial services technical support staff.
  • $150,000 to $170,000.
  • Monitors Helpdesk ticket queues daily to ensure that user requests are being expedited per issue priority and service level standards.
SoftLabs Pty Ltd
Sydney NSW +1 location
  • Working closely with front line operations staff and managers to gain a deep understanding of the internal blockers and pain points to good service delivery.
ARG Workforce
Sydney NSW +1 location
  • Strong communications skills at all levels.
  • Work closely with front line operations staff and managers.
  • Understanding of operational processes and service…
  • Citrix based services and infrastructure.
  • An exceptional customer service approach.
  • Maintain high levels of customer satisfaction in the delivery and support of…
  • Citrix based services and infrastructure.
  • An exceptional customer service approach.
  • Maintain high levels of customer satisfaction in the delivery and support of…
AC3
Sydney NSW
$50 an hour
  • Support resolving disruptions of services.
  • You will provide second level support across multiple web applications, as a point of escalation for Level 2 IT…
Public Sector People
Surry Hills NSW
  • Working closely with front line operations staff and managers to gain a deep understanding of the internal blockers and pain points to good service delivery.