Itil Service Level Manager $72,100 jobs
Comfortable at completing
level 1 & 2. Troubleshooting and delivering first rate customer service.
Learn automation platforms and develop automated processes to…
Strong communication and customer
service background or experience. Prior experience in
service desk queue management system for a medium to large sized…
Establishing a data and advanced analytics
service for customers; Managing operational documentation to support the provision and support of the DMP service…
Leading a mature
service desk. Accountability of improving
service desk productivity & KPIs. You will be responsible for building the
service desk process…
service in accordance with documented ACS service delivery procedures. Experience in Software and / or professional
NTT America Inc.
service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports…
service and excellent communications skills. Identifying and driving improvement opportunities, including reviewing and guiding the remediation…
service level agreements (SLA’s) related to outsourced contracted services. Manage and drive external organisations such as other carriers,…
Experience on OS
level security across Windows, Linux. Infosys is a global leader in next-generation digital
services and consulting.
The ability to achieve and maintain an NV1
level security clearance. Demonstrated experience in dealing with all
levels of an organisation and tailoring…
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