medical receptionist jobs in Gold Coast QLD

Casual Appointment

Reference number: 184668041

About the position

As Australia’s first private, not-for-profit university’, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.

• 
  A varied role with a wide range of tasks
• Contribute to the excellent reputation of our University
• Based on our beautiful campus in the Gold Coast

Join Australia’s top university for teaching* and enjoy staff benefits including:

• 
  Free staff car parking
• Staff wellbeing program
• Free & Confidential Employee Assistance Program available for all staff
• Corporate health and finance discounts
• Onsite Medical Centre and Counselling Services
• Onsite Sports Centre including gym, fitness classes and pool#

We are seeking a friendly and experienced Medical Receptionist to join our team, our medical Clinic is located at Bond University, Queensland.

What you'll be doing

• Providing a warm and welcoming first point of contact for patients, both in-person and over the phone
• Scheduling appointments, managing patient records, and handling medical billing and administration tasks
• Assisting with the day-to-day operations of the medical practice, including customer service
• Maintaining a high level of confidentiality and professionalism when dealing with sensitive patient information
• Supporting the medical team by coordinating patient flow and ensuring a smooth and efficient clinic experience

About the person

Previous experience as a medical receptionist or in a similar customer service role within the healthcare industry

• Strong interpersonal and communication skills, with the ability to provide exceptional customer service
• Excellent organisational and time management skills, with the ability to multitask and prioritise tasks effectively
• Proficient in using medical practice management software Best Practice, electronic medical records, and other relevant technology
• A compassionate and empathetic approach when interacting with patients
• A team player attitude and the willingness to contribute to the overall success of the medical practice

Salary details

The hourly rate for this casual role is $48.46 (includes 25% casual Loading) plus 12% superannuation.

Additional information

Position-related enquiries can be directed to Angelique Baker (Practice Manager) – [email protected].

Application and submission details

For further details regarding this appointment, please reference the Position Description and Selection Criteria.

Click and Create New Account to get started. You can:

• Upload your Resume – your account will be created automatically, or
• Manually enter your details to set up your account.

Please ensure your application includes:

• A current resume
• A cover letter addressing the Selection Criteria outlined in the Position Description above

For current Bond University staff, apply directly via People Connect, log in with staff credentials, from the Home dashboard select Careers, select the role and apply.

If you require any assistance with your application submission, please visit Applying for jobs at Bond.

Applications close: 11:59pm, Wednesday 19 August 2026

Pre-employment checks: Appointment is subject to satisfactory pre-employment checks (including working rights verification, reference checks and a certified copy of your highest qualification). In line with the National Higher Education Code to Prevent and Respond to Gender-based Violence 2025, preferred candidates must complete a Gender-Based Violence (GBV) Declaration, and any offer of employment will be conditional upon the University’s review of the declaration. For more information, please visit our website via this link: Applying for Jobs at Bond

Conditions of employment are offered under a Bond Workplace Agreement (BWA).

Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality, inclusiveness and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.

Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process.

For more information, visit Supporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia

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