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medical receptionist jobs in Gold Coast QLD

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    • No prior medical reception experience required; full training will be provided.
    • As the first point of contact for our patients, you will help create a welcoming…
    • View all Mermaid Family Practice jobs - Mermaid Waters jobs - Medical Receptionist jobs in Mermaid Waters QLD
    • Salary Search: Medical Receptionist | Mermaid Waters, Gold Coast salaries in Mermaid Waters QLD
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    • Stand out with a provided uniform that reflects your professionalism.
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    • Looking for medical receptionist who is bubbly and have Best Practice and HotDoc experience.
    • Someone with at least 6 months to 1 year experience in medical reception.
    • Stand out with a provided uniform that reflects your professionalism.
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    • Previous experience as a receptionist is, preferably in a medical or healthcare setting.
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    • Friendly customer service to everyone – whether in person, on the phone or over email.
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    • This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering high-quality administrative and client support within…
    • Medical receptionist: 1 year (Required).
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Job Post Details

Medical Receptionist | Mermaid Waters, Gold Coast - job post

Mermaid Family Practice
90 Markeri Street, Mermaid Waters QLD 4218
From $34 an hour - Temporary, Temp to perm, Casual

Job details

Pay

  • From $34 an hour

Job type

  • Temp to perm
  • Temporary
  • Casual

Location

90 Markeri Street, Mermaid Waters QLD 4218

Benefits

Pulled from the full job description

  • On-the-job training
  • Professional development assistance
  • Employee mentoring program

Full job description

Mermaid Family Practice is seeking a friendly, reliable, and professional Medical Receptionist to join our team on a casual basis, with the opportunity to transition into a permanent role for the right candidate. We are an AGPAL-accredited, private billing family practice located in Mermaid Waters on the Gold Coast.

As the first point of contact for our patients, you will help create a welcoming, supportive, and efficient front-desk experience while assisting with the smooth day-to-day running of the practice.

Responsibilities

  • Greet patients and manage appointment bookings.
  • Answer incoming phone calls and respond to patient enquiries.
  • Maintain accurate and confidential patient records using Best Practice software.
  • Process payments and assist with billing and accounts.
  • Support the Practice Manager with general administrative duties.
  • Assist the clinical team with day-to-day administrative tasks.

About You

  • Strong communication and interpersonal skills.
  • Friendly, professional, and patient-focused customer service approach.
  • Confident using computers and able to learn new systems quickly.
  • Highly organised with strong attention to detail.
  • Positive attitude, reliability, and willingness to learn.

Experience

  • No prior medical reception experience required; full training will be provided.
  • Experience in reception, administration, or customer service is highly regarded.
  • Best Practice experience is an advantage.

What We Offer

  • Supportive, family-oriented team environment.
  • On-the-job training and development.
  • Opportunity to grow into a permanent role.
  • Work in a welcoming local practice in Mermaid Waters.

Application

Please submit your resume and a brief cover letter outlining your interest in the role.

Pay: From $34.00 per hour

Expected hours: 15.0 – 30.0 per week

Benefits:

  • Employee mentoring program
  • Professional development assistance

Ability to commute/relocate:

  • Mermaid Waters QLD 4218: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Medical administration: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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