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Who We Are
Known best as the 'Undisputed King of Trainers', JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel.
In 2017, JD Sports first established itself in the Australian market and has since expanded to 50 stores in NSW, VIC, QLD, WA and SA with many more to come! With a combined total of over 850 stores across the UK, Europe, USA, New Zealand, Southeast Asia and Australasia, we are proud of the fact that we provide our customers with the latest and greatest styles whilst upholding world class service.
As a Back of House Administrator, you will be responsible for providing exceptional customer service to create a unique and memorable JD experience by predominately playing a key part in the operations and day to day sales.
The right person will be operationally driven and hold a high attention to detail but also illustrate a great level of energy to keep up with the high demand of customer enquiries.
You will also be responsible for, however not limited to the following duties and responsibilities:
Assist with deliveries in the stock room and communicate findings with the Back of House team where necessary
Assist floor sales team with product queries and customer requests, including collecting requested footwear product styles/sizes and with a sense of urgency delivering them to the shop floor
Ensure Back of House standards are maintained inline with company expectations
Assist customers with queries, processing sales, returns and gift vouchers
Assist your Department Managers and share product knowledge with customers
Work under the guidance and support of your Store Manager and overall team to achieve KPI's and targets
Ad-hoc tasks as required and upkeeping of general store presentation
Who Are You
Previous retail experience with a similar sports fashion retailer
Highly energetic people person is essential
Strong operationally with a high attention to detail
Loves sports fashion brands and is passionate about sharing knowledge with customers
Shows a sense of urgency and is results driven
Ability to work in a fast paced team environment
Ability to work Monday to Sunday including late night trade
The right person will thrive in a challenging and fast paced environment, encompassing all the people skills necessary to lead and manage a dynamic team. JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.
If this sounds like you and you are ready for your next adventure with JD Sports - Apply now!