Undertake and facilitate the day-to-day operations of the Home Library Service. Perform a range of library operations that support customers in a sel
Home Library Services Officer (Current Employee) – Gordon NSW – 19 May 2018
I Undertake and facilitate the day-to-day operations of the Home Library Service. A typical day at work requires me to represent the library by travelling to various nursing/retirement homes, delivering library materials, listening to, interacting and understanding the customer’s requirements as well as meeting customer expectations regarding book genre, size of print or other selection of appropriate Library resource. I receive feedback on the chosen article that was previously selected ensuring customer satisfaction. I always ensure I manage my time well in order for all scheduled visits to be completed on time. I take great pride knowing I’m assisting the Library customers who are reliant on this service. When communicating with the elderly, I make it a priority to ensure that I engage in a friendly, helpful and compassionate manner. I enjoy the social interaction and am passionate about books and reading. This role has taught me with the elderly and culturally diverse customers that come into the Library, to be attentive and focused, being mindful in using proper pronunciation and not speaking too quickly and delivering individual attention. The hardest part of the job is trying not to spend too much time with the elderly on my rounds in order to complete my day to day tasks. It is also the most enjoyable part of my job.
Not enough hours per week