Learning about currencies and customers traveling abroad.
Sales Associate/ Support Specialist (Current Employee) – Elizabeth, NJ – 27 May 2013
Travelex Currency Exchange is great way to learn about currencies around the world. Especially if you want to travel someday.
What I love most is helping customers prepare for their trips. Such as asking questions on "Where their flying to?" "How long they will stay in the country?" "Is the trip for business or personal?" and etc..
I've learned a lot from co-workers and customers that have told me about their travels. Not to mention what they learned while they were in the country.
A typical day at work can vary because it can be busy or slow. Since most Travelex branches are within the airport. We are located at the malls. It really all depends on how we market each location to get more customers.
Hardest part of the job at first was recognizing each currency. Some notes are old and we can't except certain currencies. Some customers have a hard time understanding on why we can't except certain currencies. Even though we are a currency exchange, we have to send notes out to our vault. Not all bills are going to be in circulation. For example:
If we buy a note that is old and we send it to the vault. Usually they send it back and we have to pass the shortage. It could be a small shortage or a large shortage. So, it's our responsibility to make sure we check each note before buying it.
Other than that, it's a pretty easy job once you get the hang of things. Mainly it's just organizing your money, customer service, and paperwork.
Good benefits, and matching 401K
non overtime, long commuting and management