The company is unable to remain stable despite open discussions of stability. They seem to be focused on consistent organization change and shaking up all aspects of their global support model in favor of offshoring and outsourcing. I have seen some of the most talented people I've ever worked for laid off in favor of cheap labor in other countries for nothing more than the forward dollar saved despite the long-term cost increase of outages and reputation impact. They are currently undergoing yet another organization restructure impacting over 200 people in the US without any significant care for the impact this will have on the people or the local economy. I have always believed in the work that I do and wanted to retire from this company but the actions and significant mental stress caused by our CEOs, Board and other senior leaders make me regret spending over a decade working here.
Generally good work/life balance, good benefits
Lack of employee satisfaction, poor organizational change