software engineer jobs in Central Coast NSW

Department of Customer Service

Software Engineer

Why join us at Service NSW Digital?

At Service NSW, we're not just building apps - we're building trust, connection, and impact for over 8 million customers across NSW. From helping people in their most vulnerable moments to supporting communities during natural disasters, our work truly matters.

We're a cloud-first, cloud-native organisation using the latest tech and modern engineering practices - think TDD, pair programming, CI/CD, XP - to deliver digital services that are fast, stable, and meaningful.

Our engineers don't just code - they collaborate, innovate, and lead. Many of our team members have been with us for 5+ years, a testament to our strong culture, exciting work, and real career growth.

What you'll do

As a Software Engineer, you'll be embedded in a cross-functional product team alongside designers, product managers, and other engineers. You'll:

What makes this role exciting

What we're looking for

We're after curious, collaborative engineers who:

Nice to have:

Exposure to Retrieval-Augmented Generation (RAG) applications/frameworks with basic understanding of Large Language Models (LLMs) and Machine Learning (ML) concepts.

Essential Requirements

To be considered for roles in the NSW public sector, applicants must:

Ready to make a difference?

Join a team where your work has real impact, your growth is actively supported, and your ideas are valued. At Service NSW Digital, we're building the future of government services - and we'd love you to be part of it.

How to apply

Please submit your resume and cover letter as a single document. Your application should highlight your skills, experience, and why you're the perfect fit for this role.

Our recruitment process

Our recruitment and assessment process is merit based. For this recruitment we will be conducting a minimum of three interview and assessment stages that form a comparative process. This will include:

1. Online cognitive and psychometric testing
2. Panel behavioural interview
3. Coding challenge
4. Reference checks

Further Information

Salary Grade 7/8, with the base salary for this role starting at $105986 base plus superannuation

For enquiries relating to recruitment please contact Bec Conquest via Bec.conquest@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Closing Date: 10am, Wednesday 24th June 2026

A talent pool may be created for any temporary or ongoing opportunities that arise over the next 18 months.

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Bec.conquest@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process