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Customer Service Assistant — Sydney’s Hills District
Brickfields Bakery
Hills District NSW
$33.19 - $39.83 an hour
Casual
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Job details

Here’s how the job details align with your profile.

Pay

$33.19 - $39.83 an hour

Job type

Casual

Shift and schedule

Weekend availability
Shift work

Benefits

Pulled from the full job description
Paid training

Full job description

Join Brickfields, one of Sydney’s leading artisan bakeries. Known for our Chippendale café and range of pastries, cakes and sourdough breads, we are excited to be opening a new kiosk in Sydney’s Hills District.

We are looking for friendly, reliable and enthusiastic Customer Service Assistants to join our Hills District team.

About the role

Our new Hills District kiosk will operate seven days a week, with casual shifts available across weekdays and weekends.

Shifts will generally:

  • Be approximately four to five hours long
  • Be rostered between 8:00 am and 5:00 pm
  • Include weekday and weekend work according to availability and business needs

This is a customer-facing role suited to someone who enjoys working independently, providing excellent service and representing a quality food brand.

Key responsibilities

  • Welcoming and serving customers in a friendly and efficient manner
  • Developing strong knowledge of Brickfields products
  • Providing customers with product and allergen information
  • Operating the Square point-of-sale system
  • Receiving and displaying stock
  • Maintaining accurate stock counts
  • Keeping the kiosk clean, organised and well presented
  • Following food-safety and workplace-safety procedures
  • Opening or closing the kiosk when rostered
  • Communicating stock requirements, customer feedback and operational issues to management

About you

We are looking for someone who:

  • Has customer service, retail or hospitality experience
  • Is friendly, approachable and confident engaging with customers
  • Can communicate clearly with customers and colleagues
  • Is reliable, punctual and able to work independently
  • Is available for a combination of weekday and weekend shifts
  • Has sound literacy and numeracy skills
  • Can work efficiently in a busy retail environment
  • Is enthusiastic about learning and sharing product knowledge
  • Takes pride in maintaining a clean and attractive retail space
  • Is physically able to stand for the duration of a shift and safely receive, move and display stock

Experience in food retail, hospitality, bakeries or market sales would be an advantage.

Work locations

Your primary work location will be a new Brickfields kiosk in Sydney’s Hills District. The specific location will be shared with shortlisted applicants.

From time to time, team members may also be offered or rostered for shifts at other Brickfields locations where reasonably required to support operational needs. Any such rostering will take reasonable travel distances and individual circumstances into account.

Trial and training

Shortlisted applicants may be invited to complete a brief, directly supervised skills assessment. Any productive trial shift or work completed beyond a brief skills demonstration will be paid at the applicable casual rate.

Successful applicants will complete paid training before working independently.

About Brickfields

Website: www.brickfields.com.au
Instagram: www.instagram.com/brickfieldsbakery

Employment type: Casual
Primary location: Hills District, Sydney
Operating days: Seven days a week
Shift length: Approximately four to five hours
Rostered hours: Between 8:00 am and 5:00 pm
Pay: Applicable casual rates and penalty rates apply
Work location: In person

Application questions

  • What days are you regularly available to work?
  • Are you available for weekday and weekend shifts?
  • Are you available for shifts of approximately four to five hours between 8:00 am and 5:00 pm?
  • Are you able to travel reliably to a workplace in Sydney’s Hills District?
  • Are you willing to work occasional shifts at other reasonable Brickfields locations when operationally required?
  • If you are not an Australian citizen or permanent resident, what visa do you hold, and when does it expire?

Requirements

Experience:
Customer service, retail or hospitality experience preferred

Work authorisation:
Australia

Job Type: Casual

Pay: $33.19 – $39.83 per hour

Application Question(s):

  • If you are not an Australian Citizen or Permanent Resident, please provide your Visa Subclass and expiry (i.e. Student Visa, Graduate Visa, Working Holiday Visa)
  • Do you have a full Australian drivers licence?

Experience:

  • Customer service: 1 year (Required)

Work Authorisation:

  • Australia (Required)

Willingness to travel:

  • 25% (Preferred)

Work Location: In person

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