Bartender jobs in Mcdowall QLD

Venue: 5 Boroughs Everton Park
Position: Bartender & Server
Reports To: Restaurant Manager / Duty Manager

Position Summary

The Bartender & Server is responsible for delivering exceptional food and beverage service while creating a welcoming and enjoyable experience for every guest. This role includes preparing alcoholic and non-alcoholic beverages, providing table service, maintaining cleanliness and presentation standards, and working collaboratively with the kitchen and front-of-house team to ensure efficient restaurant operations.

Key ResponsibilitiesGuest Service

• Welcome guests in a friendly, professional, and engaging manner.
• Seat guests where required and present menus.
• Explain menu items, daily specials, beverages, and promotions.
• Take accurate food and beverage orders using the POS system.
• Deliver food and beverages promptly and professionally.
• Check guest satisfaction throughout the dining experience.
• Resolve minor guest concerns professionally and escalate issues to management when necessary.
• Build rapport with regular customers and contribute to a positive dining atmosphere.

Bar Operations

• Prepare and serve cocktails, beer, wine, spirits, coffee, and non-alcoholic beverages according to company recipes and standards.
• Maintain consistency in drink quality and presentation.
• Ensure responsible service of alcohol (RSA) requirements are followed at all times.
• Verify identification when required.
• Restock bar supplies, garnishes, ice, glassware, and beverages throughout the shift.
• Maintain cleanliness and organisation of the bar area.

Food Service

• Serve meals accurately and efficiently.
• Monitor tables and anticipate guest needs.
• Clear and reset tables promptly.
• Assist with takeaway, online, and delivery orders when required.
• Communicate effectively with kitchen staff regarding special dietary requirements and order modifications.

Cash Handling & POS

• Operate the POS system accurately.
• Process cash, EFTPOS, gift card, and online payments.
• Open and close customer accounts correctly.
• Follow company cash handling procedures.

Venue Presentation

• Maintain high standards of cleanliness throughout the restaurant, bar, and service stations.
• Complete opening, closing, and side duties.
• Ensure glassware, cutlery, crockery, and service equipment are clean and ready for service.
• Follow food safety, hygiene, and workplace health and safety procedures.

Teamwork

• Work collaboratively with kitchen, bar, and front-of-house team members.
• Support colleagues during busy service periods.
• Participate in team meetings and training.
• Maintain a positive, respectful, and professional attitude at all times.

Skills & Experience

• Previous experience in a restaurant, bar, or hospitality venue is preferred.
• Current Responsible Service of Alcohol (RSA) certificate (mandatory).
• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail.
• Good organisational and multitasking skills.
• Professional presentation and positive attitude.
• Availability to work evenings, weekends, and public holidays.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to work efficiently during busy service periods.

Key Performance Expectations

• Deliver exceptional guest experiences on every shift.
• Maintain beverage and food service standards.
• Follow all company policies, procedures, and RSA requirements.
• Support teamwork and contribute to a positive workplace culture.
• Maintain cleanliness, organisation, and presentation of all service areas.
• Represent the values and reputation of 5 Boroughs Everton Park with professionalism and integrity.

Job Types: Full-time, Part-time, Casual

Pay: $33.85 – $35.00 per hour

Benefits:

• Employee discount

Experience:

• Bartending: 2 years (Required)

Licence/Certification:

• RSA (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person