Business Support Officer jobs in Melbourne VIC

• Utilise your high-quality administrative support to provide support to Emergency Management Victoria.
• Ongoing Full-time opportunity.
• VPS grade 3: $81,496 - $98,955 plus superannuation.

The Department of Justice and Community Safety is seeking a Business Support Officer to provide a critical role within Emergency Management Victoria.

About the Business Unit

Emergency Management Victoria (EMV), within the Department of Justice and Community Safety, is responsible for the overall coordination of the emergency management system in Victoria. EMV drives the integration of policy, strategy, operational coordination, and planning across Victoria's emergency management sector, contributing to safer, more resilient communities.

EMV works closely with government and agencies across the emergency management portfolio. The organisation is led by the Deputy Secretary/Chief Executive and Emergency Management Commissioner, Emergency Management Victoria and includes oversight of statutory entities and offices and the department's emergency management accountabilities.

Relief and Recovery Division

The Relief and Recovery Division provides strategic leadership for whole-of-government relief and recovery activities, as well as First Peoples Emergency Management. It supports locally led relief and recovery efforts to assist councils and ensure that community remains at the heart of government action. The division promotes a culture aligned with the Victorian Government's commitment to community-led recovery and fostering community resilience.

The division is responsible for the operational coordination of state and regional relief and recovery efforts for all emergencies, helping communities rebuild better and emerge stronger. It works directly with impacted communities, all levels of government, agencies, and industry to coordinate effective and timely support needed for recovery after major emergencies.

State Relief and Recovery Capability and Operations Branch

The State Relief and Recovery Capability and Operations branch is responsible for leading Emergency Management Victoria and sector relief and recovery capability, as well as state relief and recovery operational coordination before, during, and after emergencies. The branch also oversees state impact assessment coordination, including the collection, analysis, and communication of impact data and insights to guide operational planning and government funding decisions.

Recovery Program Coordination and Delivery Branch

The Recovery Programs, Coordination and Delivery branch is responsible for designing and implementing programs that address specific recovery needs following major emergencies. This includes delivering high-profile programs such as state-led clean-up initiatives, the 1800 Recovery Hotline, and other recovery efforts of state significance. The branch also oversees ongoing program communications and ensures effective engagement with communities and stakeholders impacted by emergencies. Key activities include contract management of contractors, managing direct resident communications, promoting programs, providing high-quality information and briefings, facilitating program registration, and management of risks and issues.

About the Role

The Business Support Officer is a critical support role that empowers Senior Leaders. The incumbent will provide complex, high quality administrative support to of the Directors in State Relief and Recovery Capability and Operations and Recovery Program Coordination and Delivery.

Duties will include general office management, calendar coordination, organising meetings, travel and events, assisting with public enquiries, coordinating workflows and projects, and managing emails and correspondence in line with EMV's document management system.

You will act as a key point of contact with internal and external stakeholders and will have exceptional communication skills and proven experience dealing with manager and executives of all levels. You will review and prepare briefings, correspondence, minutes, agendas, working papers with meticulous attention to detail and work with your division to ensure that actions are followed up and completed.

The Business Support Officer will be a proactive problem solver and committed individual, with initiative and the ability to adapt to changing priorities with flexibility and foresight and, work proactively to ensure the best use of time. It will require excellent administrative and organisational skills, as well as exceptional relationship management capability to liaise with all levels of staff.

Some of your duties will include:

• Provide high quality administrative support to two Directors in the State Relief and Recovery Capability and Operations and Programs and Coordination division and the Regional Recovery Coordination, Operations and Programs division.
• Provide support in the scheduling of meetings with the preparation of presentations and agendas, acting as minute secretary and facilitating follow-up actions.
• Manage documents, records and filing of electronic and hardcopy material consistent with organisational policies and procedures.

To learn more about this role before applying, please read the attached position description.

About you

To be successful in this role, you will have:

• Experience providing administrative support to senior staff within an organisation.
• Well-developed office-based computer literacy, including Office 365 elements.
• Experience with government systems and process such as Electronic Briefing and Correspondence is desirable.

Qualifications/requirements

• There are no mandatory qualifications; however, relevant experience in a similar role in a fast paced dynamic environment would be an advantage.

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, nationally coordinated criminal history checks (NCCHC), and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.