Access to great perks & staff discounts on our fabulous products!
Work in an exciting fast paced airport environment!
We are offering multiple casual positions to support our early morning and late evenings shifts

About WHSmith

WHSmith is a historic British retailer, specialising in news, books and convenience. Our stores are located in some of the busiest and most exciting airports in the country, providing a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge.

Our company values are Value our People, Drive for Results, Customer Focus & Accountability. As such, we are looking for enthusiastic and energetic individuals who share our passion for delivering exceptional customer service and who are committed to helping our business and people grow and succeed.

What You’ll Be Doing

As a Retail Assistant at WHSmith, you will be responsible for:

Providing outstanding customer service with a friendly and helpful attitude.
Processing purchases accurately and efficiently using the POS system.
Replenishing stock, merchandise displays, and ensuring the store is clean and well presented.
Assisting customers with product enquiries and offering recommendations.

As a Stockroom Team Member at WHSmith, you will be responsible for:

Stock replenishment - moving stock from stock rooms to various stores.
Action promotional and general merchandising.
Working in a team to ensure the store is always presentable and fully stocked for our customers.
Working across a range of WHSmith stores at Melbourne Airport.
Ensuring safety across all elements of your role.

*Please note that this role requires heavy lifting*

As a Cafe All Rounder at WHSmith, you will be responsible for:

Preparing and serving food and beverages to cafe standards.
Greeting and interacting with customers in a warm and professional manner.
Operating the POS system and handling transactions accurately.
Restocking supplies and ensuring front-of-house is always well presented.
Maintaining cleanliness and hygiene across all areas of the cafe.
Handling both cash and card payments efficiently.

Why Join Us?

Access to 24/7 wellbeing support through our confidential Employee Assistance Program (EAP).
Generous employee discounts across a range of our products and with our retail partners through the Beny app.
Work with a collaborative and fun team who are there to support you!
Variety of shift times allowing for flexible work patterns.
Constant opportunities for progression and development - potential to grow within the company!

We’re not just here for our customers’ journeys - we want to make every career journey better too! Apply now!

Our Commitment to Diversity and Inclusion

WHSmith is an equal opportunity employer and considers all applicants for employment. We recognise the importance of equity in all that we do, as well as promoting a culture of inclusion through our policies, procedures and working practices. If you have any support requirements, we encourage you to advise us at the time of your application, so we can assist you appropriately during the recruitment process.