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Job Post Details

Customer Service Officer - WFH
$65,000 - $70,000 an hour
Contract, Full-time

Job details

$65,000 - $70,000 an hour
Work from home
Contract, Full-time
Monday to Friday
Remote

Full job description

Customer Service Officer - Work from Home

We are seeking a Customer Service Officer with call centre or inbound/outbound call experience to join a large service provider in a full-time role. My client is a well known national service provider who are looking to add another team member to their high performing unit. Extensive training & onboarding will be provided to get you up to speed. This is a great permanent opportunity for a CSO who needs the flexibility to work from home.


The successful candidate will be able to demonstrate the following key standards:

  • Previous experience in a call centre environment, with the ability to provide solutions & product information
  • Service inbound/outbound calls to customers, providing timely support and effective resolution of inquiries and issues
  • Maintain accurate and detailed records of customer interactions
  • KPIs of 40-60 calls a day
  • Monday to Friday - 8am to 5pm
  • Flexible breaks throughout the day for school drop off etc
  • The first 6 months will very supportive with training, and mentoring
  • You'll be part of a supportive team that have daily catch ups & support groups


Qualifications and Skills:

  • At least 1-2 years in a similar customer service role
  • Polished & professional phone manner
  • Clear & concise communication
  • Highly organised
  • Strong data entry skills


If you feel that you meet the above mentioned criteria, please apply now or email Stuart at salpen@lpcommercial.com.au


Only shortlisted applicants will be contacted.




















LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services

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