Change Communication Manager jobs in Melbourne VIC

Working hours: 7 Day Fornight

Duration: 12 Month Fixed-Term Contract

Location: Melbourne

Job Ref: REQ204831

About the role

Ansvar Australia, proudly part of the Benefact Group, is a purpose-led organisation supporting organisations that protect people and communities. We are entering an exciting period of growth and change and are focused on building strong leadership, capability and culture.

Reporting to the General Manager, Strategy and Change, the Change Manager will work across Ansvar's major programs and projects to ensure changes are understood, adopted and embedded into the way the business operates. You'll partner with executives, project teams, and affected business areas to manage change impacts, change readiness and embedment, applying engaging, structured and pragmatic approaches that drive real outcomes.

This is a role for someone who knows that successful change isn't just about plans and frameworks. It's about people, timing and making sure new ways of working actually stick.

Why join us?

We are embracing significant organisational change and need innovative thinkers and change makers who want to shape the future, not just be part of it.

Your Voice Matters: Work directly with decision-makers who champion fresh ideas and where you can make a genuine impact.

Diverse Opportunities: As a nimble, dynamic organisation, you’ll gain exposure to challenging projects and cross-functional skills.

Meaningful Work: From our Community Education Programme to protecting heritage buildings and partnering with faith-based and community organisations, your work will make a tangible difference.

Be part of a collaborative, inclusive, ambitious culture committed to making a difference and working towards a more sustainable future. Ranked amongst Australia's Top 40 Best Workplaces to Give Back in 2024, we offer fantastic career and development opportunities, with all of our profits going to charity and good causes.

What you'll be doing

• Lead end-to-end change management for large, complex and multi-stream programs and projects, partnering with project managers, sponsors and business owners to integrate change and delivery plans.

• Conduct stakeholder analysis and change-impact assessments across people, processes, technology, and governance, identifying adoption risks and resistance early.

• Support executives and senior leaders to act as visible, effective sponsors of change, coaching them to reinforce desired behaviours and maintain consistent messaging.

• Design and deliver targeted communication and engagement plans, and coordinate capability uplift activities, including training needs analysis and learning materials, in partnership with People & Culture.

• Define and manage readiness for go-live and transition, lead embedment planning, and monitor adoption through feedback, quality assurance and change success metrics.

What you'll need to have

• Demonstrable experience leading change management across large, complex programs, ideally within insurance, financial services or a regulated environment.

• Proven ability to work with senior leaders and executives to build sponsorship and drive adoption across impacted teams.

• Strong stakeholder management and communication skills, with the ability to tailor messaging and engagement to different audiences.

• A structured but pragmatic approach to change. You know when to apply the framework and when to adapt it to the business's actual needs.

• Experience developing change management tools, templates and frameworks within a PMO or project delivery environment.

What we offer

• A competitive salary - let's discuss it

• Flexible, Hybrid working in modern CBD offices

• Generous industry performance bonuses

• Generous annual leave plus birthday, well-being, paid parental, volunteering & more

• Tailored professional development programs

• Recognised as the Best Australian Workplace for Fathers (2025)

• Good Company Award Winner (2025)

Hear from the hiring manager

"We're building a Strategy and Change function that will support Ansvar through a significant period of transformation. This role covers our most important programs, working with leaders and teams across the business to ensure change is delivered effectively and successfully embedded into BAU ways of working. If you're a change professional who cares about outcomes, not just methodology, we'd love to hear from you."

About us

At Ansvar Insurance, we are transforming the way we operate. As specialists in the Care, Community, Faith, Education, and Heritage sectors, we are modernising our business while staying true to our purpose - protecting those who serve others.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.