Community Rehabilitation & Support Worker jobs

Req. Id: 11864

Date: 18 Sept 2026

Location:

Brisbane, QLD, AU, 4000

Company: Queensland Rail

You’ll connect Queensland. We’ll connect you to an amazing career.

Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For over 150 years, we've been instrumental in linking people and places, and now we invite you to contribute to our proud legacy and shape a brighter, sustainable future.

Your Opportunity

Queensland Rail has an exciting opportunity for a motivated and experienced professional to join our SEQ Safety Risk & Assurance team as a Rehabilitation and Return to Work Coordinator on a 2-year fixed-term contract.

In this rewarding role, you will play a key part in supporting the recovery and successful return to work of employees following workplace injuries or illness. Working closely with leaders, employees, medical providers and key stakeholders, you will provide expert rehabilitation advice, develop tailored return-to-work plans and help foster a safe and supportive workplace.

As a self-insured organisation, Queensland Rail manages workplace injury claims and rehabilitation outcomes internally, providing an opportunity for you to work closely with claimants, leaders and key stakeholders to influence positive and sustainable return-to-work outcomes.

While reporting through the SEQ Safety Manager, this role supports an operational business unit, partnering directly with leaders and employees to deliver practical, person-centred rehabilitation and return-to-work support. Accordingly, applicants with experience working within, or embedded in, a business unit environment supporting Rehabilitation and Return to Work functions and directly managing claimant outcomes will be highly regarded.

This position offers a unique opportunity to build strong stakeholder relationships, make a meaningful difference to employee recovery journeys, and contribute to a safe, healthy and productive workforce.

Key Responsibilities:

• Coordinate workplace rehabilitation programs in accordance with workers' compensation and legislative requirements.
• Facilitate early intervention strategies to achieve positive rehabilitation and return-to-work outcomes.
• Develop, monitor and review suitable duties and return-to-work plans.
• Provide expert advice and coaching to leaders on injury management and rehabilitation processes.
• Collaborate with employees, healthcare providers, insurers and other stakeholders to support recovery and return-to-work objectives.
• Monitor rehabilitation progress and recommend appropriate strategies and adjustments where required.
• Maintain accurate, confidential and compliant rehabilitation records and documentation.
Contribute to building a strong safety culture through coaching, guidance and risk-based decision-making.
• 
  
  

For further details please view the Position Description

About you:

You are a proactive and compassionate professional with a strong understanding of workplace rehabilitation, injury management and return-to-work practices. You enjoy working collaboratively, building positive relationships and making a meaningful difference in people's recovery journeys.

To be successful, you will bring:

• Experience in workplace rehabilitation, injury management or return-to-work coordination.
• Experience implementing early intervention and rehabilitation strategies to support injured employees.
• Demonstrated ability to develop, monitor and adjust suitable duties and return-to-work plans.
• Sound knowledge of workplace rehabilitation and workers' compensation legislation.
• Understanding of workplace health and safety principles, risk management and compliance requirements.
• Strong communication and stakeholder management skills, including the ability to influence, negotiate and build trusted relationships.
• Well-developed report writing, problem-solving and conflict resolution skills.
Allied health qualifications or experience will be highly regarded, but are not essential.
• 
  
  

Why Join Us?

• Make a Real Impact: Play a vital role in strengthening Rehabilitation practices across the SEQ network.
• Collaborative Team Environment: Work alongside dedicated, experienced professionals committed to excellence.
• Professional Development: Build your capability, broaden your experience, and support your career progression within the organisation.

Benefits that Count

All that Queensland Rail achieves each day relies on the hard work and talent of our teams. That’s why we offer a range of attractive benefits designed to help you bring your best, including:

• Base salary $117,347 + 12.75% Superannuation
• Enjoy free travel to work and discounted rail travel
• QRI Lifestyle offers members access to over 2,000 exclusive discounts and services
• Prioritise your physical, emotional and financial wellbeing with our range of free services
• You and your family can get fit and have fun with access to over 380 gyms and pools with our Fitness Passport
• Eligible employees can receive up to 100% reimbursement for professional membership fees
• Shape your rewarding career with clear pathways, innovative projects and opportunities for growth and leadership

Sounds great! What’s next?

Please apply to Rehabilitation and Return to Work Coordinator via our website by 11:59pm (GMT+10:00 Brisbane) 4th October 2026.

Supporting a Diverse Workforce

At Queensland Rail we are 1TEAM and our diverse workforce enables us to connect communities every day. We are committed to building inclusive and respectful workplaces for all our people, strengthened by our diversity and encourage applications from First Nations Peoples, all genders, those from culturally diverse backgrounds, LGBTIQ+ community and people with disability, of all ages and backgrounds.

We strive to provide a barrier free and equitable recruitment experience.

If you do require an adjustment during the recruitment process, please contact Theresa via the phone number or email below.

Applicants for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing if progressed through the recruitment processes. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks. For roles that have pre-employment qualifications, QR will also be required to do formal qualification verification processes to ensure qualifications align to QR's requirements.

To learn more about this Queensland Rail career opportunity please contact Theresa with your specific enquiry via Theresa.dickson@qr.com.au Please do not email your application. We can only accept applications received via our website.