Community Services Support Officer jobs

• Maximum term position until 30 June 2027
• Part time - 30.4 hours per week
• Location – Perth, WA

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

Supporting the Manager/Senior Manager, the Support Officer -Community Mobilisation will provide vital customer service, administrative, training and systems support that underpins the volunteer and member experience at Red Cross.

This role provides support including inbox management, volunteer and member enquiries as well as branch support.

What you will bring

• Ability to manage multiple tasks and deliver outputs within specified time frames
• Ability to work under general supervision, autonomously and as part of a team within a matrix structure
• Ability to assess, evaluate and solve problems by reference to procedures, methods and instructions
• Ability to exercise judgement and initiative within defined policies and practices
• Working knowledge and relevant experience in working with and supporting volunteers and/or members
• Demonstrated communication, interpersonal and administration skills

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.

Career development: Access to ongoing learning, training, and development.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 3.

For additional enquiries, please contact Andrew Quin at aquin@redcross.org.au for a confidential discussion. Please note, email is for enquiries only. Applications must be received online to be considered.

Applications close: Tuesday, 28 July 2026 – ‘interested applicants are encouraged to apply as soon as possible as we will be reviewing applications as they are received and may close this advert only

While we appreciate the interest in our organisation, we will not be engaging with agencies or agency candidates for this position.

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.