Community Services Support Officer jobs

About AE

Acknowledge Education is entering an exciting new chapter. With a refreshed leadership team and a renewed focus on innovation, growth, and student success, we are building on our 139-year legacy to shape the future of higher education and VET in Australia.

We deliver programs across health & community services, social work, engineering design & construction, hospitality, and the Victorian Certificate of Education (VCE), with campuses in Melbourne, Sydney, Perth, Brisbane, and Adelaide. Each year we support more than 8,000 students to achieve their goals.

Now, under new leadership, we are strengthening our academic vision, deepening industry connections, and investing in our people. If you’re looking to make an impact in an organisation with momentum, this is the right time to join us.

About the Role

• Full Time, Permanent Position (Open to Part Time)

Acknowledge Education is seeking passionate Social Workers, Psychologists, Counsellors and Case Managers to work as Placement Liaison Officers for our Community Service Programs. Join our Academic team and support students throughout their Placement programs. This role involves using your industry experience and expertise to assist our students through their placements, assuring they are able to meet expectations and thrive through these experiences.

Key Responsibilities include:

• Maintain and enhance relationships with stakeholders to secure student placements.
• Act as the primary contact for fieldwork placements, coordinating student support and evaluating activities.
• Organize student information sessions, orientation presentations, and ensure liaison services meet compliance standards.
• Manage placement records, assess student performance, and identify and address any placement issues promptly.
• Comply with organizational policies and contribute to team meetings and professional development initiatives.

About You

• Hold a hold a post-graduate qualification in Community Development, Youth Work, Support Work, Psychology, Counselling, Social Work or other related fields in Human Welfare.
• Three or more years of relevant industry experience.
• Demonstrate leadership capabilities with excellent interpersonal and communication skills.
• Ability to prioritize and manage multiple tasks efficiently under minimal supervision.

Why join AE

Now is the perfect time to join Acknowledge Education. With a refreshed leadership team and a renewed focus on innovation and growth, we’re building something special — and you can be part of it.

• Opportunities to grow within the organisation
• $1,500 annual professional development allowance
• Incredibly committed and supportive team of student-centric professionals
• Health insurance discounts through Bupa
• Be part of a fast-moving, agile private provider where decisions turn into action quickly
• Acknowledge Education is part of UP Education group – a leading education provider: https://www.up.education/

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.