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Computer Support Specialist jobs

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    • Remote Desktop Support – Windows Technician.
    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • Previous IT support or helpdesk experience preferred.
    • Escalate complex technical issues to L2/L3 support teams.
    • Familiarity with IT ticketing systems.
    • Work within a team to support broad and varied systems from leading vendors.
    • Providing day-to-day ICT support across end-user computing, connectivity, and core…
    • Provide Remote support in a hosted environment supporting a broad range of business applications.
    • Previous experience providing support via phone, email, face…
    • Assist in the implementation and maintenance of computer networks, contributing to the configuration and ongoing support of network infrastructure.
    • A passion for providing exceptional customer service, demonstrated through your ability to help people fix technical issues with their computers and other…
    • We are looking for a motivated and technically proficient ICT Support Technician to join our team and provide reliable support across our computer…
    • Preparing and maintaining technical documentation, system procedures, asset registers and user support materials..
    • Network & Security: Implement, monitor, and support robust computer networks to ensure safe, secure, and reliable data flow (including secure guest Wi-Fi and…
    • To update worklogs and follow shift/ escalation process to escalate complex problem to appropriate support specialists/route problems to 2nd and 3rd level IT…
  • View similar jobs with this employer
    • Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the…
    • 2–5 years of experience in IT support, technical support, help desk, or system administration roles.
    • Experience with remote support tools and troubleshooting…
    • Working directly onsite with customers to support our managed services offering.
    • Solid knowledge and understanding of a typical network infrastructure including…
    • A passion for providing exceptional customer service, demonstrated through your ability to help people fix technical issues with their computers and other…
    • Experience in an IT Service Desk, any customer support, or technical help role, providing first level support to end users (Desirable but not essential).

Job Post Details

Remote support roles (work from home) - job post

The Original PC Doctor
Ringwood VIC•Remote
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Benefits

Pulled from the full job description

  • Work from home

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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