Skip to main content
Post your resume and find your next job on Indeed!

Computer Support Specialist jobs

Sort by: -
    • Provide technical support to customers pertaining to installations, upgrades, operational and technical issue resolution.
    • Monthly phone and internet allowances.
    • View all Phoenix Data Systems, Inc. jobs - Remote jobs
    • Salary Search: Technical Support Specialist salaries in Remote
    • Experience in an IT support / helpdesk role (or equivalent).
    • Provide first-level IT support via phone, email, and helpdesk tickets.
    • Borsos Renewable Energy develops and operates solar‑farm projects, battery‑storage systems, and micro‑grid solutions for commercial, industrial, and community…
    • Experience with remote support and multi-location environments.
    • Employee assistance program (EAP) and wellbeing support.
    • Basic scripting or automation skills.
    • Managing all support requests through to resolution.
    • Ensure compliance to all IT support procedures.
    • The Junior IT Support Analyst is a great role for someone…
    • You will be providing general Desktop support onsite as well as smart hands and feet support of Networking devices with 3rd party providers.
    • Incident Management:* Respond to support requests through the help desk, document resolutions, prioritize incidents, and escalate complex issues when…
  • View similar jobs with this employer
    • Administer and support the school's IT infrastructure, including servers, networks, and desktop computers.
    • Provide technical support to staff and students with…
    • The IT Support Specialist reports to the Technology Services Manager and is the engine that keeps Jomablue’s internal technology, systems, and hardware running…
    • Work Mode: Part Time and Work from Client Site..
    • Pay out: $35-$40 per hour on ABN + Travel Reimbursements + Commissions.
    • Working directly onsite with customers to support our managed services offering.
    • Solid knowledge and understanding of a typical network infrastructure including…
    • Respond to user support requests through ticketing systems, chat platforms, email, walk up and virtual support channels.
    • Build trusted relationships by providing professional, customer-focused technical support.
    • Previous experience providing IT support or working within a Service…
    • Bachelor's in computer science, Engineering, or equivalent degree, or equivalent technical support experience.
    • Responsible to adhere to set internal controls.
    • Providing technical support across metropolitan, regional, and multi-jurisdictional locations.
    • Delivering comprehensive day-to-day technical support across PC…

Job Post Details

Technical Support Specialist - job post

Phoenix Data Systems, Inc.
Remote
Full-time

Job details

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Health insurance
  • Annual leave
  • Dental insurance
  • Life insurance

Full job description

Position Overview

This role primarily supports customers across the United Kingdom and requires excellent communication skills and a customer-focused mindset.

The Technical Support Specialist is responsible for resolving software and hardware user inquiries received via telephone and email. The successful candidate should have a strong customer service/help desk orientation and be able to diagnose and resolve technical software issues. We are willing to train someone with a good attitude.

Key Responsibilities

  • Deliver professional and top-quality customer service to all customers while performing within departmental targets
  • Provide technical support to customers pertaining to installations, upgrades, operational and technical issue resolution
  • Document all customer interactions consistently, thoroughly and free of grammatical errors
  • Communicate issues clearly and effectively to both customers and internal departments

Required Qualifications and Skills

  • BA or BS in Information Systems, 2 years related experience or an equivalent combination of education and experience
  • Experience with Microsoft Office products, Windows Server, Windows OS, Apple iOS, and Android OS
  • Excellent verbal and written communication skills to interact effectively with customers

Preferred Skills

  • Microsoft SQL Server experience
  • Microsoft Web Server (IIS)
  • Experience with quality assurance practices and methodologies

Benefits

  • Monthly phone and internet allowances
  • Employer pension and National Insurance contributions
  • Life Insurance
  • Business travel insurance
  • Bonuses
  • TS Commissions
  • Paid UK public holidays
  • Generous annual leave in line with UK employment standards

Please forward your CV with salary requirements to HR@goaims.com

No phone calls, please

Company Overview

Phoenix Data Systems, Inc. is an established leader in Computerized Maintenance Management Software (CMMS) serving 3,000 hospitals with over 35 years of experience in the industry.

Our employees enjoy a work environment that encourages skill improvement and personal growth with collaborative office culture.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance

Work Location: Remote

Let Employers Find YouUpload Your Resume