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Computer Technical Support jobs in Melbourne VIC

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    • An IT Support Officer provides hands-on technical support to staff and helps solve everyday IT issues across computers, systems, and networks.
    • Strong communication skills and ability to explain technical issues to non-technical staff.
    • Provide day-to-day helpdesk and technical support to staff across…
    • A passion for providing exceptional customer service, demonstrated through your ability to help people fix technical issues with their computers and other…
    • Daily technical support activities for desktops, laptop, and printers.
    • You will be accountable for desktop, hardware and software break/ fix support, remote…
    • Clear written and verbal communication - you can explain technical issues to non-technical users.
    • Implement and support business computer networks, including…
    • Experience in troubleshooting technical issues and providing user support.
    • Providing technical support to internal staff regarding system, hardware, and…
    • Providing technical support on base and out in the field.
    • Installing and configuring computer systems as needed by military personnel.
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    • We specialise in computer repairs, networking, Wi-Fi solutions, motherboard repairs, data recovery, and advanced technical support.
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    • The primary functions of a Technical Associate or Field Technical Engineer (FTE) are to resolve incidents that are raised by customers, and to do an initial…
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    • Excellent Communication Skills: Strong written and verbal abilities, with the capacity to explain technical concepts to both technical and non-technical…
    • Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users.

Job Post Details

IT Support Officer - job post

Sigma Healthcare
3.6 out of 5 stars
Preston VIC
From $6,500 a month - Full-time

Job details

Pay

  • From $6,500 a month

Job type

  • Full-time

Location

Preston VIC

Benefits

Pulled from the full job description

  • Referral program
  • Professional development assistance
  • Employee mentoring program
  • Employee stock purchase plan
  • Health insurance
  • Employee discount
  • Vision insurance

Full job description

IT Support Officer

Join a growing company where technology keeps the business running smoothly. An IT Support Officer provides hands-on technical support to staff and helps solve everyday IT issues across computers, systems, and networks.

What You’ll Do

  • Provide IT support to staff and users
  • Troubleshoot hardware, software & network issues
  • Set up computers, laptops & user accounts
  • Support Microsoft 365, Windows & business systems
  • Manage helpdesk tickets and technical requests
  • Assist with cybersecurity and system maintenance
  • Support remote users and office technology

What We’re Looking For

  • IT qualification or relevant experience
  • Strong troubleshooting & communication skills
  • Knowledge of Windows, Microsoft 365 & networking
  • Experience with helpdesk or ticketing systems
  • Customer-focused attitude and problem-solving ability
  • Certifications like CompTIA A+ or Microsoft are a plus

Why Join?

  • Career growth in the IT industry
  • Supportive team environment
  • Hands-on technical experience
  • Opportunity to work with modern business technology

Pay: From $6,500.00 per month

Benefits:

  • Dental insurance
  • Employee discount
  • Employee mentoring program
  • Employee stock purchase plan
  • Extended annual leave
  • Health insurance
  • Life insurance
  • Professional development assistance
  • Referral program
  • Vision insurance

Work Location: In person

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