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Hotel Receptionist - job post

Georgian Court Inn
East Melbourne VIC 3002
$26.44 - $46.49 an hour - Part-time

Job details

Pay

  • $26.44 - $46.49 an hour

Job type

  • Part-time

Shift and schedule

  • Weekend availability
  • Shift work
  • Public holidays

Location

East Melbourne VIC 3002

Benefits

Pulled from the full job description

  • Employee discount

Full job description

Georgian Court Inn is looking for a friendly, reliable and hands-on Guest Services Attendant to join our team on a part-time basis. Georgian Court Inn opens from 7.30am-7pm daily.

This is a varied hotel role, In addition to normal reception duties, the successful candidate will assist with simple breakfast preparation and service, housekeeping (HSK) tasks to help ensure our guests have a clean, comfortable and welcoming stay.

Key Responsibilities

Basic Reception Duties

  • Welcome guests and provide friendly, professional customer service.
  • Manage check-in and check-out procedures.
  • Answer phone calls, emails and guest enquiries.
  • Process bookings, payments and basic reservations.
  • Provide information about the hotel, local area and nearby attractions.
  • Maintain accurate reception records and complete basic administrative tasks.

Breakfast Service

  • Prepare & replenish a simple breakfast.
  • Clear tables and wash or organise dishes as required.(with dish washer)
  • Follow basic food safety and hygiene procedures.
  • Check breakfast supplies and report shortages.

Housekeeping / HSK Support

  • Assist housekeeping staff with basic cleaning duties when required, such as strip the dirty bedsheets, restocking amenities and linen.
  • Clean and maintain public areas, reception and other designated areas.
  • Help prepare rooms or public areas when required.

About You

To succeed in this role, you will have:

  • Previous experience(at least 1 year preferred) in a hotel front office or customer service role
  • Strong communication and interpersonal skills
  • A positive, can-do attitude with a genuine passion for hospitality
  • Excellent attention to detail and organisational skills
  • Ability to multitask and remain calm under pressure
  • Flexibility to work weekends, public holidays and varied shifts
  • Experience using a PMS (preferred only)
  • Full Australian working rights

Pay: $26.44 – $46.49 per hour

Benefits:

  • Employee discount

Work Location: In person

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