Skip to main content
Post your resume and find your next job on Indeed!

Customer Service Manager jobs

Sort by: -
    • You will use your leadership skills to build team capability, strengthen service delivery and ensure customers receive high-quality support tailored to their…
    • View all Queensland Government jobs - Darling Downs jobs - Customer Service Manager jobs in Darling Downs QLD
    • Salary Search: Customer Service Manager (Frontline Services) salaries
    • See popular questions & answers about Queensland Government
    • It develops and maintains strong executive and technical influence with customer stakeholders to understand their business challenges and objectives, and…
    • Lead customer service operations and manage complex complaints and escalations.
    • Bring significant senior leadership experience in customer service operations,…
  • View similar jobs with this employer
    • Influencing and training frontline teams to strengthen service standards and build a customer-first mindset.
    • A solid understanding of marketing principles and…
    • Review and improve customer service processes, workflows and procedures to enhance service quality, operational efficiency and customer satisfaction.
    • You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus.
    • Experience leading leaders within a large customer service or contact centre environment.
    • Knowledge of CRM and customer management systems.
    • Ensuring excellent customer service is consistently delivered.
    • Your focus will be on running a financially sound operation, mentoring your team, and ensuring…
  • View similar jobs with this employer
    • Full on-the-job training and support provided.
    • 10% staff and family discount across all Drakes stores.
    • Wide range of corporate benefits including discounted gym…
    • Lead and manage operations to ensure timely, high quality and consistent customer service outcomes in accordance with legislation, policy and service standards.
    • A customer-facing administration role.
    • This is a varied, hands-on position combining customer service, account coordination and practical problem-solving.
    • We are looking for a skilled Assistant Manager to oversee the relationships of the company with its Marquee clients.
    • Coordinating customer requests with internal teams and external service providers.
    • Previous experience in customer service, administration, retail, hospitality…
    • Demonstrated experience in a customer service, operations, commercial and retail sites, or management role within the cleaning or facilities management industry…
    • Manage customer expectations and relationships.
    • Handle customer calls and fault resolutions.
    • Identify and resolve service delivery issues promptly.

People also searched:

sales manager
retail manager
training visa
sales marketing manager
service delivery manager
supervisor
operations manager
restaurant manager
store manager
strategy

Job Post Details

Part Time Retail Sales Associate - Green Hills
Amplifon
·
3.4
Greenhills NSW
$26.55 an hour
Part-time

Job details

$26.55 an hour
Employee assistance program
Part-time
Weekend availability
Greenhills NSW

Full job description

  • Customer Care Associate
  • $26.55 p/hr + bonus
  • Top Employer 2025

Why You'll Love Working With Us

  • Free hearing aids for you + family discounts
  • Generous bonus structure
  • Perkbox retail discounts (Woolworths, Coles, Kmart, JB Hi-Fi, The Iconic, etc.)
  • Comprehensive training provided - no experience required
  • Clear career pathways and leadership development
  • Discounted travel with Accor, Oaks Hotels and Sixt
  • 24/7 Employee Assistance Program for you & your family
  • Convenient shopping centre location with strong foot traffic

About the Role

Join Amplifon, one of Australia's leading retail hearing health providers. We believe in helping people live life at full volume, and you'll play a key role in supporting customers through a simple, free 5-minute hearing check.

You will work as part of a supportive team to achieve store targets, deliver excellent customer service, and assist with retail and administrative duties.

What You'll Be Doing

  • Engaging shoppers and encouraging them to complete a free hearing check
  • Building rapport with new and returning customers
  • Explaining hearing check results (full training provided)
  • Reconnecting with previous customers or new leads by phone
  • Contributing to store KPIs and sales targets
  • Managing basic admin: customer database, stock, invoicing
  • Supporting the Store Manager with ad hoc retail tasks

What We Are Seeking

  • A proactive, positive, can-do attitude
  • Strong communication skills (written and verbal)
  • Confident, outgoing and comfortable engaging with customers
  • Availability for retail hours, including weekends and late-night trade
  • Basic computer skills (Word, Excel, Outlook)
  • Prior retail, sales, health or education experience is an advantage, but not essential

Additional Information

We are committed to creating an inclusive workplace and welcome applicants from diverse backgrounds, including mature-aged candidates.
If you require adjustments during the recruitment process, please let us know.
A criminal background check is required for this role

Apply Now

If you want to help more people Live Life at Full Volume and enjoy working in a friendly, customer-focused environment, we'd love to hear from you.

Let Employers Find YouUpload Your Resume