Customer Service Officer jobs

• APS Level 5, Non-ongoing
• $84,228 - $91,809 + 15.4% super
• Brisbane

We are seeking enthusiastic and qualified Electronics, Electrical, Instrumentation or Telecommunications Technicians or Engineers, ideally with previous field experience.

Who are you?
You have an appetite for working in remote locations, so a willingness to travel is essential.

You are a suitably qualified team player who likes to get hands-on in the field, and the prospect of seeing many parts of Australia excites you.

Who are we?
The Observing Operations Hubs are the Bureau of Meteorology's Technical Operations centres comprising of 8 Hubs, one in each capital city and Cairns.?

Staff based at the Observing Operations Hub travel far and wide and into remote areas, utilising 4WD's, planes, boats, and helicopters to maintain service delivery within the various instrumentation networks. This includes:??

• Rain Radars??
• Automatic Weather Stations (AWS)?
• Upper-Air monitoring systems (sounding balloons)?
• Sea Level Monitoring Stations?
• Wave and Wave height buoys?
• Satellite ground reception and space weather instruments?
• Flood warning/rainfall monitoring systems??
• Cooperative observers, volunteer rainfall stations??
• Communications, telemetry, and instrumentation systems?

We are part of a national maintenance workforce and there is the opportunity to travel to other parts of Australia.

We offer specialised, in-house competency-based training on all our equipment and will ensure you have the necessary tools and skills to undertake this work.?

We strive to deliver exceptional customer service, as we engage with stakeholders, contractors, support staff and the Australian public.?

We promote a diverse and inclusive workplace culture that prioritises the health, safety, and wellbeing of all our staff.?
Staff in our Hubs are mentored and supported by a Hub Manager and various Team leads.