Customer Service Representative jobs in Macarthur ACT

Please note:

• Multiple Customer Banking Specialist Positions

• Permanent Fixed Part Time Rosters : Monday to Friday Varying Hours between 9am to 5pm

See yourself in our team

As the Customer Banking Specialist in our Canberra & South Coast Area you’ll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

• Support customers with enquiries, maintenance on accounts and process applications for credit products

• Complete Financial Health Checks to assess customers’ financial needs and identify any changes

• Educate and demonstrate of our in-branch technology and digital banking options to customers

• Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture

We’re interested in hearing from people who have

• Experience in delivering exceptional customer service ideally in financial services, retail or hospitality

• Excellent communication skills & the ability to articulate financial terms in a clear way

• The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do

• Ability to work in retail environment that’s busy and commercially driven

• A genuine interest in building a career with CommBank

What’s Next: As part of our application process, you may be required to complete an online assessment and/or digital interview. We'd encourage you to complete these steps within 48 hours of applying.

With us, you’ll help customers make the right financial decisions and achieve their dreams.

If this role sounds like the perfect fit then we’d love to hear from you. Apply today!

At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.