Skip to main content
Post your resume and find your next job on Indeed!

Customer Service Representative jobs

Sort by: -
    • A passion for providing outstanding customer service.
    • Our Customer Service Representatives are the first point of contact for customers who need help…
    • View all Civica jobs - Melbourne jobs - Customer Service Representative jobs in Melbourne VIC
    • Salary Search: Customer Service Representative - November 2026 Intake salaries in Melbourne VIC
    • See popular questions & answers about Civica
  • We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where…
    • We are currently seeking an enthusiastic, driven, and hands-on customer service representative.
    • Provide exceptional customer service to visitors/members by…
    • Minimum of 2 years’ experience (ideally 2–3 years) in service administration, customer service, or a similar coordination role.
    • Proven experience in a customer service role dealing with both internal and external customers.
    • Provide outstanding customer service and support to both…
    • Handle all customer enquiries promptly, courteously and professionally, referring them to your manager as appropriate.
    • Cargowise knowledge is highly desirable.
    • At URUS, customer service is more than answering phones and processing orders.
    • Experience managing customer requests, orders, or service-related activities.
    • Understanding customer needs and making tailored recommendations to help them achieve their goals.
    • Experience greeting customers via phone, digital media, and…
    • Previous experience working in a customer service/sales environment.
    • As a Customer Service Representative, you will be the face of Lysaght for our customers,…
    • Responding to customers transactional banking needs, delivering a seamless customer experience.
    • Completing financial health checks to assess customers’ needs,…
    • At least 2 years' experience in customer service or admin (retail, hospitality, and reception all count).
    • You'll open the doors, keep things ticking, and lock…
    • You are focused on providing outstanding customer service.
    • As a Customer Service Representative, you will be focused on providing great customer experiences and…
  • View similar jobs with this employer
    • You are focused on providing outstanding customer service.
    • As a Customer Service Representative, you will be focused on providing great customer experiences and…
  • View similar jobs with this employer
    • Previous experience in customer service, patient support, outbound calling, sales support, or a similar customer-focused role.
    • 2+ years’ customer service/client support experience required.
    • As a Customer Service Representative, you will provide customer care services with a friendly,…

People also searched:

sales representative
strategy

Job Post Details

This job has expired on Indeed
Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications

Customer Experience Associate - job post

ABN Group
3.5 out of 5 stars
Melbourne VIC
Permanent, Full-time

Location

Melbourne VIC

Benefits

Pulled from the full job description

  • Onsite gym

Full job description

  • 494499
  • Melbourne
  • Administration/Support Service
  • Customer Service
  • Full-time (Permanent)

View favourites

Who Are We?

At ABN Group, we’re Australia’s leaders in construction, property, and finance. In Victoria, you’ll know us through Boutique Homes & Homebuyers Centre.


What You’ll Do

As a Customer Experience Associate, you’ll play an integral role in supporting our customers through the prebuild phase of their home journey.

Based in our Customer Hub, you’ll handle customer enquiries and proactively support their journey through calls and emails, ensuring accurate records and seamless communication. You will also collaborate with stakeholders and provide administrative support to keep everything running smoothly.

No experience in building or construction? No problem! What matters most is your passion for delivering exceptional customer experiences. If you’ve honed your skills in retail, hospitality, events, or any role where people come first, you already have what it takes to shine here.

We’ll provide all the training and development you need to thrive, plus a clear pathway for growth into exciting future roles.


What We’re Looking For

  • A genuine passion for the building industry
  • Obsessed with delivering exceptional customer experiences
  • Confident in handling objections and skilled at finding win–win solutions.
  • A natural collaborator who builds strong, positive relationships with ease.
  • Resilient and proactive – you see challenges as opportunities to shine.
  • An active listener with a positive, uplifting attitude

Why You’ll Love It Here

At ABN Group, people are at the heart of everything we do. We’re big on culture, wellbeing, and career growth—and we know how to have fun along the way. Here’s what you’ll enjoy:

  • 24/7 onsite gym
  • Subsidised barista-made coffee
  • Regular social events (we love a good party)
  • Health & wellbeing perks such as free flu vaccination, skin checks & massages
  • Discounts on building your own home

Check out our IG here: @abngroup.au

You must have the right to live and work in Australia to apply.

Let Employers Find YouUpload Your Resume