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Customer Service Weekends Only jobs in Sydney NSW

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    • Previous customer service experience (either online or in-store).
    • Communicating with customers & ensuring customer satisfaction on emails & live-chat.
    • View all White Fox Boutique jobs - Sydney jobs - Customer Service Representative jobs in Sydney NSW
    • Salary Search: Customer Service Casual (short term) salaries in Sydney NSW
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    • A genuine passion for customer experience with energy and enthusiasm.
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Job Post Details

Customer Service Casual (short term) - job post

White Fox Boutique
3.3 out of 5 stars
Sydney NSW
Casual

Job details

Job type

  • Casual

Shift and schedule

  • Monday to Friday
  • Shift work

Location

Sydney NSW

Benefits

Pulled from the full job description

  • Onsite gym
  • On-site parking

Full job description

White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.

Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.

We are looking for a Customer Service Casuals (short term) to assist our Customer Service team during our peak sale period. Located at our Rosebery office, this role is perfect for anyone who thrives in a fast-paced environment and wants to kickstart their career in the fashion industry.

About the Role

  • This role will run from mid October through to end of January.
  • Minimum 3 days a week availability required - Monday and Thursday essential
  • Shifts will be between 7am and 5pm, Monday to Friday.

Main Responsibilities

  • Communicating with customers & ensuring customer satisfaction on emails & live-chat
  • Handle customer queries professionally, provide knowledgeable solutions and follow up as required
  • Ensuring customer profiles & communication is documented
  • Working with the returns team on processing returns & faulty replacements
  • Provide backup and support to other Customer Service team members as/when requested

Requirements
  • Previous customer service experience (either online or in-store)
  • Strong organisational skills, ability to multi-task & show initiative
  • Experience in a fast paced working environment
  • Excellent communication skills
  • Excellent attention to detail
  • Strong grammar skills
  • Comprehensive computer skills with an iMAC

Benefits
  • Stunning new office located in Rosebery with on-site parking available
  • Flexibility with working days
  • Full access to White Fox Wellness, including on-site pilates, newly equipped gym, and sauna
  • Unlimited access to the in-house coffee bar and kitchen stocked with a selection of treats
  • Regular team events and internal celebrations
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