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    • Remote Desktop Support – Windows Technician.
    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • View all The Original PC Doctor jobs - Ringwood jobs
    • Salary Search: Remote support roles (work from home) salaries
    • Log, track and resolve support tickets.
    • Support key business applications: M365 suite, MS Teams, Exchange Online, Entra ID.
    • IT Support: 1 year (Preferred).
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    • Ensuring the smooth day to day operations of the customers operations.
    • Personable with end-users developing a friendly bond with customers.
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    • Ensuring the smooth day to day operations of the customers operations.
    • Personable with end-users developing a friendly bond with customers.
    • Experience in an IT support / helpdesk role (or equivalent).
    • Perform routine checks, updates, and desktop/laptop maintenance.
    • As a Desktop Support Technician, you will manage the complete lifecycle of end user computing devices from initial setup through to final disposal.
    • Document IT issues, support requests, and resolutions to maintain accurate records and improve service quality.
    • Solid Microsoft 365 administration and support experience.
    • An IT Support Specialist to own frontline helpdesk support and grow into broader systems…
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    • 2+ years of Experience in Level 2/3 desktop support.
    • Good knowledge of Infrastructure support.
    • Provide Web application support for Edge or Chrome.
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    • You’ll have an understanding of IT Service Management (ITSM) methodologies and apply an operational focus to delivering effective user support.
    • Foundational knowledge of Microsoft Windows operating systems, Microsoft 365 and standard desktop hardware.
    • Provide professional, helpful support to end users…
    • You will work collaboratively with first-level support through the Service Centre and third-level support through Microsoft Support Services to improve the…
    • Provide desktop support and resolve problems to the customer satisfaction.
    • Provide Microsoft 365 & Tooling Administration support.
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    • L1 Network and desktop support: 1 year (Required).
    • O Stock Management support, updating of Assets within Asset management tool.
    • You will be accountable for desktop, hardware and software break/ fix support, remote support, software deployment and occasional support for the relocation of…

Job Post Details

Remote support roles (work from home) - job post

The Original PC Doctor
Ringwood VIC•Remote
You must create an Indeed account before continuing to the company website to apply

Benefits

Pulled from the full job description

  • Work from home

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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