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    • Remote Desktop Support – Windows Technician.
    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • View all The Original PC Doctor jobs - Ringwood jobs
    • Salary Search: Remote support roles (work from home) salaries
    • Ongoing training and development support.
    • As a Service Desk Officer, you are the first point of contact for Information and Communication Technology (ICT)…
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    • Hands-on experience delivering desktop support within ITIL-based service management and managed services environments.
    • Employment type: Permanent Full-Time.
    • Provide technical support and guidance to end-users.
    • Collaborate with cross-functional teams to support IT projects and initiatives.
    • Previous experience in an ICT support, helpdesk, desktop support, computer technician or similar technical support position.
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    • This position assists staff with technical support of desktop computers, applications, and related technology.
    • Job Types: Fixed term, Contract.
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    • Providing on-the-ground tech support for our DC team and wider business operations.
    • Strong experience in ICT support, ideally in a fast-paced agile environment,…
    • As a Desktop Support Technician, you will manage the complete lifecycle of end user computing devices from initial setup through to final disposal.
    • Experience providing ICT support in a service desk, help desk or technical support environment.
    • Deliver responsive Level 1 and Level 2 ICT support with a strong…
    • Provide technical support for audiovisual and video-conferencing systems.
    • Assist with network equipment deployments, infrastructure changes and onsite technical…
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    • Providing IT support on client site.
    • Basic understanding of first level application support.
    • Conduct support operations with global team and tools on a day-to-…
    • Support users via phone, email, or in person.
    • Troubleshoot Windows OS, Microsoft 365, and hardware issues.
    • Install and configure desktops, laptops, printers,…
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    • Reporting and resolving any identified issues for users including desktop and business equipment.
    • Individuals within the close SPU IT team work cohesively to…
    • Train and support end users.
    • Provide onsite and remote IT support.
    • Deploy devices and support site technology.
    • POS, EFTPOS and retail technology support.
    • Knowledge of Active Directory, Microsoft 365, and remote desktop support tools.
    • Demonstrated experience in an ICT support, help desk, or technical services role…

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Job Post Details

Remote support roles (work from home)
The Original PC Doctor
Ringwood VIC
•
Remote
Apply on company site

Job details

Pay information not provided
Work from home
Remote in Ringwood VIC

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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