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Assistant Venue Manager - job post

Yo-Chi
3.5 out of 5 stars
Westfield Southland VIC
Permanent, Full-time

Location

Westfield Southland VIC

Full job description

Assistant Venue Manager

    Venue Leadership Roles

    Assistant Venue Leader

    Southland

    Permanent / Full Time

    VIC - Victoria

    Lead with impact at our buzzing Southland venue inside Westfield!

    Free Yo-Chi Every Shift + off shift discounts

    Real Career Growth! Pathway to Venue Manager + Beyond

Do you have the CHI?
We’re on the lookout for a Full Time Assistant Venue Leader to join our Southland team! Based inside Westfield Southland, this venue is high energy, fast paced, and always pumping with families, friends, and shoppers stopping by for their Yo-Chi fix. As an Assistant Venue Leader here, you’ll thrive in a dynamic retail environment, supporting your Venue Manager while leading your team through busy days, peak trade periods, and everything in between.

Bring your leadership experience, customer-first mindset, and passion for creating memorable guest experiences to one of Melbourne’s biggest shopping hubs.

What you’ll do:

    Lead shifts with confidence, keeping service standards high and the team motivated.

    Support the Venue Manager with daily operations including rostering, stock management, cash handling, and compliance.

    Ensure every product meets Yo-Chi’s quality and food safety standards.

    Train, coach, and develop team members to build skills and deliver great customer experiences.

    Maintain venue presentation, safety, and compliance with all policies and legislative requirements.

    Drive sales, manage costs, and help the venue achieve its financial and performance targets.

What we’re looking for:

    Experienced leaders in retail or hospitality (QSR preferred!).

    Full availability across Mon–Sun with flexibility for rotating shifts.

    A “people first” leader who thrives on creating team culture & community.

    Resilient, adaptable, and always up for a challenge.

    Solutions focused.

    Confident managing rosters, performance, and team development.

Why Yo-Chi?

    Career growth on fast-forward, from Assistant Venue Manager to Venue Manager to Support Office.

    Flexible roster, both night and days

    Free Yo-Chi every shift + discounts off shift! CHI-LICIOUS!

    Epic team culture- social events, team dinners, and a workplace where fun is part of the job.

    Recognition with real rewards- three times a year you could win $10K just for being a star on shift.

If you’re ready to lead with energy and thrive in a fast-paced retail hub, apply today and take the next step in your leadership journey at Southland Yo-Chi!

Visit our website, check out our Instagram @iloveyochi, or pop into a venue to see for yourself.

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