Disability Support Worker jobs in Melbourne VIC

DISABILITY SUPPORT WORKER – SIL, DIGGERS REST

Location: Diggers Rest VIC 3427 | SCHADS Award + Penalties | Casual – Ongoing Roster

About the Role

We are seeking reliable, caring and grounded female Disability Support Workers to join our Supported Independent Living (SIL) team at a calm, well-run home in Diggers Rest.

You will work in a settled, predictable home with a sensory and game room and a private backyard. The focus is on routine, comfort, community access and helping residents live the life they choose.

You will work under the guidance of a Key Worker and the leadership team. You will join experienced staff who know the home well and will help you settle in from your first shift.

We are hiring two support workers at the same time. The shifts below are shared fairly between the two new workers.

Every week

• Tuesday morning: 6:00 AM – 9:00 AM.
• Wednesday: 3:00 PM – 10:00 PM, then sleepover 10:00 PM – 6:00 AM.
• Thursday morning: 6:00 AM – 9:00 AM.
• Friday morning: 6:00 AM – 9:00 AM.

Every second week

• Saturday: 4:00 PM – 10:00 PM (Saturday rate), then sleepover 10:00 PM – 6:00 AM.

Extra shifts

• Longer day shifts in school holidays and the festive period, including 1:1 shifts of about 6 hours.
• More hours as you settle in.

How the shifts are shared

• You do not need to choose a set roster when you apply.
• Once you are offered the role, we agree your days with you. Both new workers get a fair mix of mornings and long shifts.
• Expect about 15 hours a week, including sleepovers. More in school holidays and the festive period.
• Please tell us in your application if there are days or times you cannot work.

Start date: Immediate.

Home Overview

You will be supporting residents who:

• Live in a shared home with 1:2 support.
• Value calm, predictable routines and a respectful, low-stress home.
• Enjoy time at home, in the sensory and game room, and out in the community.
• Need support with daily living, routines and building independence.

Resident-Specific Requirement

Due to the residents’ individual support needs and personal care requirements, this role is suited to female support workers only. This helps to ensure:

• Comfort, dignity and privacy in personal care.
• Consistent engagement and trust.
• A calm, familiar team across all shifts.

Key Responsibilities

Resident Support

• Provide daily living support (personal care, meal preparation, household tasks).
• Follow routines and support plans.
• Support community access and social activities.
• Encourage independence while keeping residents safe and comfortable.

Calm & Consistent Support

• Follow Behaviour Support Plan (BSP) strategies where they are in place.
• Notice early signs of stress or sensory overload and respond calmly.
• Keep a calm, respectful approach at all times.
• Maintain clear and consistent professional boundaries.

Structure & Consistency

• Keep routines consistent across all shifts.
• Support a predictable, low-stimulus home.
• Complete clear and effective shift handovers.

Health, Safety & Risk

• Follow all staff safety and risk management procedures.
• Stay aware of environmental risks and resident triggers.
• Support a safe environment for residents and staff.

Documentation & Reporting

• Complete accurate progress notes and reports.
• Record observations factually and objectively.
• Report incidents or concerns promptly to senior staff.

Team Collaboration

• Work closely with the Key Worker and management team.
• Follow direction and contribute to a consistent team approach.
• Take part in training, briefings and reflective practice.

Essential Requirements

All of the following must be held or obtained before commencement:

• Certificate III in Disability, Individual Support, or equivalent qualification
• NDIS Worker Screening Check (with valid number)
• National Police Check
• Working With Children Check (WWCC)
• First Aid Certificate (current)
• CPR Certificate (current)
• Manual Handling Certificate
• Infection Control Training Certificate
• NDIS Worker Orientation Module Certificate
• 100 Points of Identification (ID) Check
• Current Unrestricted Driver’s Licence
• Comprehensive Car Insurance Certificate
• Car Registration (current)
• Right to work in Australia
• Completion of Empress’s required online onboarding modules before your first shift

Highly Desirable

• At least 1 year of experience in disability support
• Experience in SIL environments
• Understanding of Positive Behaviour Support (PBS)
• Experience supporting people with sensory needs
• Mental Health First Aid Certificate

What We Are Looking For

We are looking for staff who:

• Are kind, patient and respectful
• Are confident working in a calm, structured home
• Can keep routine, boundaries and consistency
• Stay calm under pressure
• Are reliable, accountable and team-oriented

Why Join Empress Support Services

At Empress, we deliver warm, high-quality, person-centred support. You will be supported by:

• Strong leadership and clear direction
• An experienced team who will help you settle in
• Ongoing training and development
• Ongoing shifts with more hours over time
• Penalty rates, overtime and sleepover payments as set out in the award
• A collaborative, inclusive team culture

Important Note

This role needs maturity, consistency and professionalism. It suits people who are comfortable working in a calm, structured home and who keep clear boundaries while delivering safe, high-quality support.

If this sounds like you, we would love to hear from you. Apply now.