At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Vice President, Client Executive to join our Data and Analytics team. This role is located in Australia (Sydney).

In this role, you’ll make an impact in the following ways:

Independently develops the strategic plan for managing and growing existing client relationships, with a focus on revenue retention.
Identifies opportunities to evolve client business for incremental account growth.
Serves in a consultative role to the client, advising client top leadership (C-Suite) on the best way to achieve short- and long- term strategic objectives. Assigned clients are key to the business units achievement of its goals and objectives.
Act as internal/external escalation point for portfolio of clients leveraging Data and Analytics solutions
Promotes firm services/product offerings that solve client challenges and achieve account growth. May evaluate and structure deal (pricing, contract terms, etc.) to determine the optimal terms for both the client and the firm.
Conduct frequent and regular check-ins with assigned clients, ensuring their continued satisfaction and strategic alignment with firm services/product offerings.
Continually evaluate client needs and ensure sustained client engagement.
Provide clients with industry expertise sharing trends as well as current and potential impact on the client business model.
Typically recommend product/service enhancements internally in order to fill underserved client interests and recommend product/services directly to the client.
Develop, track and report on relationship strategy/results for assigned client portfolio.
Contribute to the development of team/unit metrics, dashboards and roadmaps.
Work closely with business development teams to ensure relationship management strategy is executed by account management and client service teams.
Keep abreast of client account activity occurring throughout the firm and serve as the ultimate escalation point for client satisfaction.
Work with clients to ensure awareness of product enhancements, new capabilities and maintaining regular adoption of the latest releases
Conduct service review meetings and assist in client training, sharing of market information/experience. May prospect new clients in a similar industry or segment of existing clients. Contribute to the development of overall RM strategies for the unit.
May work with other Relationship Managers and/or marshal firm-wide resources (marketing, legal, compliance, etc.) to ensure client needs are being addressed and to proactively inform clients of industry developments or firm thought leadership.
Recommend areas for firm thought leadership efforts based on client feedback and may deliver thought leadership feedback both internally and externally to clients.
Attend industry events and conferences to remain visible in the market and remain current on industry trends and competitor services/offerings.
Assess risk levels for assigned clients and develop action plans for client retention.
Own Data & Analytics client RAG updates using full knowledge of client relationship status.
Engage in early stages of client lifecycle to share ownership of key implementation decisions; influence decisions with an eye towards long-term client success.
Identify and align with broader BNY products and services to solve client’s business problems
Contribute to BNY Asset Servicing Strategic Account Plans as applicable

To be successful in this role, we’re seeking the following:

7 – 10 years in Relationship Management, Sales, Client Service, or Account Management in Financial Services industry with focus on investment managers and fund companies
Bachelor's degree in business or a related discipline, or equivalent work experience required; MBA or other advanced degree preferred
Has developed significant expertise on industry trends, competitor services/offerings and client’s business environment.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.